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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Joshua Sábado was very helpful!
Joshua Sábado was very helpful!
Insurer: Fetch
By: S G
The service has been incredible
The service has been incredible, above and beyond. They literally sent my dog a gotcha day present. They have paid all our claims without fight. Our premium remained reasonable even though our dog proved expensive. I'm very happy.
Insurer: Embrace
By: Ross March-Meenagh
I had a little bit of trouble getting…
I had a little bit of trouble getting my claim approved for over four weeks. I reached out to Customer Service to cancel my policy, when I talked to a lovely person named Anne. She saved my business, as she reached out to all my vets to get the records to submit. She continued to try endlessly with contacting these clinics and she prevailed. My claims were approved and I'll continue to use Fetch now. Their customer service skills go above and beyond. Would absolutely recommend.
Insurer: Fetch
By: Kaitlyn
The BEST!
Excellent coverage, easy claims process, relatively quick reimbursement exactly as laid out in my plan.
Insurer: Pets Best
By: Gabby
Easy to submit claims on the Spot app…
Easy to submit claims on the Spot app and always quick to review and reimburse claims
Insurer: Spot
By: Shelley Hammons
I had a great experience with Laura
I had a great experience with Laura. She was very sweet and had an willing to help attitude. She helped me in a timely manner.
Insurer: Fetch Canada
By: Gur Leen
Left competitor for Embrace
Recently we made the move to Embrace after a competitor we had for 10 years raised their fees. Not soon thereafter our little guy had bladder stones. Operation to make all well. Embrace was so simple to use, met all our expectations, and did so after just a few months of being a member.
Insurer: Embrace
By: Jon Underwood
Excellent customer support
Kyann LeViner, the agent who assisted me with preauthorization for my cat’s hospital stay, was compassionate, kind and extremely helpful in looking after Freddie and ensuring my claims were processed. During a stressful time, Kyann was calm and responsive, and an excellent representative of Fetch.
Insurer: Fetch
By: D.K., Delaware
Excellent and fast customer service
Excellent and fast customer service! 10/10! Thanks!
Insurer: Spot
By: Yaneska