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Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing Service and Claim Process is Simple
We have had the pleasure of having full coverage for our Whippet since we got him 3 years ago. In that time we have had more than one emergency claim. The process for claims is very simple and easy. We have never had any trouble and the customer service agents are always extremely helpful and understanding. Pets Plus Us insurance saved our dog's life. Thanks for all that you do.
Insurer: Pets Plus Us
By: Heather
Only the best for my Tatty
Any time I have had questions regarding Tatty's insurance, the representative has been courteous and answered all my questions and waylaid my fears. As for the veterinarian clinic... WOW.. staff are so kind and helpful. They explained everything that was going on, as well what was happening to Tatty.
Insurer: Trupanion Canada
By: Connie
I appreciate how kind the staff is
I appreciate how kind the staff is. The reimbursements are so worth the monthly rate.
Insurer: Spot
By: Kristen Klein
excellent insurance
Spot insurance is an excellent pet insurance for my dear one - Ian. It is easy and straightforward to get a quote, the claim processing is friendly, and the instructions are very clear and easy to follow. The payments of claims are accurate and fast. Thanks for Spot insurance, you help me to save my dear one's life.
Insurer: Spot
By: Mimi Lin
Frustrated but thankful for Kyann
To be honest I’ve been quite frustrated dealing with Fetch over a recent claim, and previously when trying to change my policy. I’ve found it very hard to get information and the back and fourth over email has been confusing to say the least. I called planning to cancel my dog’s policy and was lucky enough to get Kyann LeViner on the phone. I did not tell her I was cancelling but asked about adjusting my policy, and she was so thorough and helpful that I ended up remaining a customer. She deserves 5 stars.
Insurer: Fetch
By: Jodi Cachia
Huge fan of Embrace Pet Insurance
Huge fan of Embrace Pet Insurance. My dog came down with an autoimmune disorder and was hospitalized for three days. I submitted all of my claims from my phone and was reimbursed in just a few days with no questions asked. Great company and great customer service.
Insurer: Embrace
By: Brendan Buller
Worst Pet Insurance
I encountered significant challenges with this company's reimbursement and claims processing procedures. Existing customers might find it prudent to explore alternative service providers due to these complexities that could potentially impact both time and financial resources.
Insurer: Fetch Canada
By: Glen R
Insurance policy changed
After receiving an email about my policy being changed, and my monthly payments increasing by a significant amount, I was pretty upset. I contacted Sonnet immediately and spoke to Tamana via chat. She was very kind, helpful and understood my frustration. She explained what happened and offered different options to help lower my monthly payments. With these changes I was able to lower my rate back down to a significantly lower amount, closer to my original quote. I was pleasantly surprised with how quickly and effectively my concerns were dealt with. I think Sonnet would benefit from letting their customers know ahead of time of possible changes instead of sending an email after-the-fact, but overall I am happy with the outcome.
Insurer: Sonnet
By: Paige Frazer
Great Pet Insurance
Picked up Healthy Paws right after we got our dog. The website is easy, information is very clear, the coverage is accurate, and reimbursements are quick. Never bothered to shop around, because the service is legitimately very good.
Insurer: Healthy Paws
By: Takuya Ted Shimizu
Fast service and affordable rates.
Fast service and affordable rates.
Insurer: Sonnet
By: Fraer