224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It took months to process a claim
It took months to process a claim. It paid only a small fraction of what was claimed.
Insurer: Pets Best
By: David Lipten
Easy to navigate the site
Easy to navigate the site. Prompt response.
Insurer: Pumpkin
By: Constance customer
They were quick to refund my claim and…
They were quick to refund my claim and the process was very easy! So far I am very grateful for this insurance!
Insurer: Spot
By: MaddieH
What a very good experience everything…
What a very good experience everything was explained quite well and I’m quite happy with what I got and I hope my loke Stay healthy and I don’t need to use your insurance, but it’s nice to know it’s there
Insurer: Spot
By: Kirk Latham
LIARS AND FRAUDS
My policy was cancelled due to non payment they said. They NEVER tried to take the money out! I called and checked that they had the correct numbers and they took the $1.00 TEST WITHDRAWL AND THEN NEVER DID ANOTHER! Go somewhere else!!!! Do NOT TRUST EMBRACE!!!!!
Insurer: Embrace
By: Jackie Hayes
Payment of Claims
I have full coverage on my cat which includes preventative. I have been disapppointed in the reimbursement. She has had teeth removed two times that were infected and they said this is pre existing condition. Therefore, only a portion of her bill was reimbursed. Out of $1200 for the last extraction done, I was only reimbursed $235. Since I have full coverage on my cat I don't understand how an infected tooth is pre existing. I really can't change insurance companies at this point because she is now 7 years old. I signed her up as a kitten so it would be more expensive if I changed.
Insurer: ASPCA
By: Carole
Been with Sonnet for multiple years now
I love that you're able to do all transactions online. After working in the industry previously, I'm confident to make my own choices for coverage and very happy that I'm able to do so quickly and easily! I'm also super thankful I'm able to have monthly payments with Sonnet, where I'm not able to with other companies (due to rating). I did unfortunately end up having my tenants ins cancelled for non payment from missed payments... but I know that's the underwriting criteria for home vs auto. I do have better rates elsewhere, but the ease of use, monthly payments and really good customer service when I've needed it have kept me with Sonnet.
Insurer: Sonnet
By: Em D
EXCELLENT customer service
Thank you Pets Best for making our claim with you so SUPER easy. Your OUTSTANDING customer service is Greatly appreciated!! Tha Langs
Insurer: Pets Best
By: Gina
It has been a great experience so far
It has been a great experience so far. My pet had an unexpected diagnosis that they covered fairly quickly after I submitted the paperwork. They have left me so impressed that I went ahead and added my other pet to the insurance.
Insurer: Embrace
By: Brittany