210,291+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Vic
MetLife Pet is great. Have no problems submitting claim’s & always received quick payment!
Good service
MetLife has good customer service when I call. Claim was done and approved before the 10 days
Insurer: MetLife
By: Jeannette
I love Lemonade!
I love Lemonade Pet Insurance! It is so easy to use and they are very caring and friendly. I take comfort in knowing I have this protection if my pet has significant pet issues. My dog Max gets into a lot of mischief, and hopefully he won't get hurt or sick, however knowing I have this insurance gives me peace of mind. Every time I have filed a claim it has been easy and paid out very quickly!
Excellent and honorable caring company
I have been a client of Embrace for a number of years now, I have always had the best of experiences when having to work with them during difficult and emotional times. Just like human health insurance, you don't contact them just to say "Hi!," you contact them when there are issues. The agents and staff at Embrace are some of the nicest people that I have had the pleasure of doing business with. They are empathetic, quick to respond, and very helpful. The prices are reasonable too. Like many insurance companies, I'm sure they get a bad rap as Insurance companies are easy to attack, especially if one doesn't understand the foundations of risk and cost avoidance that underly the reasons and cost of having insurance. Embrace has been very easy to work with on those times that we needed help with the expensive costs that come with keeping our little furry friends healthy. Embrace agents are also very empathetic, especially when the health news is dire, and this isn't fake caring, they really care. I highly recommend Embrace to anyone with a pet, who wants to make sure they can afford to move forward with those hard medical decisions that may come up during the lifetime of your pet.
Insurer: Embrace
By: El Gato
I had some issues submitting a claim…
I had some issues submitting a claim using the app and the website. A few days later, I am pleased to say I was able to complete the claim from start to finish. Other than the hiccup submitting a claim, the app has been very easy to use.
Insurer: Spot
By: Elizabeth Sciriha
Have had a great experience over the last 15 years.
People complain about things not being covered. READ what coverage you are buying BEFORE you purchase. I have been with Embrace for over 15 years and have not had a bad experience. One dog needed an MRI on his head which was nearly $6,000 - they paid 80%. Another dog needed spinal surgery which was nearly $12K - they paid 80%. The current dog needed emergency care - they paid 80%. In all instances I was reimbursed within 14 days. Read what you are buying so you won't be surprised. They have been fantastic for us.
Insurer: Embrace
By: D H
Expect everything to be denied
Basically nothing will covered - expect everything to be denied. There is no true coverage, you will get reimbursed practically for the same amount of insurance you are paying for. Review your policy in detail prior to paying for anything. The process not complicated if you follow the instructions. But if you pet has any type of true need for insurance, other than the standard check ups, you will end up paying for it all out of pocket with this company.
Insurer: Embrace
By: RJM
I could not be happier with my Embrace claim experience.
I could not be happier with my Embrace claim experience. My 5-month-old Corgi puppy ingested a small amount of antifreeze last month. Thankfully, I got her to the emergency hospital immediately and they were able to save her life. The hospital bill was $4200+. Embrace approved all claims and paid them quickly, enabling me to, in turn, pay the charges on my credit card without incurring any interest charges. The claims submission process is easy and fast, and they pay promptly. My Embrace coverage is a sound investment.
Insurer: Embrace
By: Sondra Williamson
Here when we need them.
They help us provide the care our fur baby needs and deserves. A valued investment.
Insurer: Figo
By: JustAnswer Customer