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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Always there to help on the phone
Always there to help on the phone. Prompt response to claims and friendly agents to assist with issues.
Insurer: Trupanion
By: Rich
Also respond quickly when we submit a…
Also respond quickly when we submit a claim and I think everything has been very fair. Thank you.
Insurer: MetLife
By: customer Joan Ohl for Cooper
Excellent customer service representatives…
The customer service representatives are kind & respectful. They try to listen & accommodate for a satisfactory outcome.
Insurer: MetLife
By: DL Sobel
Met Life Pet Insurance has been very…
Met Life Pet Insurance has been very efficient, extremely helpful with any questions that I have had and we are very happy that we selected them for our Pet Insurance!
Insurer: MetLife
By: Debbie Simon
Storm & Shadow are protected
The agent, Jennifer was very patient and helpful. She answered all my questions and found the best policy for the new additions to my family. I hope I'll only have to use it for wellness care but I'm relieved that I have coverage just in case.
Insurer: Pumpkin
By: Lisa
It is such peace of mind for me knowing…
It is such peace of mind for me knowing that Sheba's needs regarding her diabetes will always be met for her entire life. I certainly was not expecting to have a dog with diabetes. Thank you for being there.
Insurer: Trupanion
By: Victoria
Great Customer Experience
Anytime I have had to deal with fetch support they have been helpful and prompt in resolving my issues. Today Carey quickly helped me and was kind throughout the interaction.
Insurer: Fetch Canada
By: Erika W
Kudos to Embrace
Embrace is a great company with people who are knowledgeable, caring, compassionate and highly competent.
Insurer: Embrace
By: Frank Paladin
Easy
Signing up was very informative and easy to complete
Insurer: MetLife
By: Patricia Langefeld