154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,835 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,322 reviews
10,778 reviews
27,466 reviews
14,154 reviews
62,999 reviews
Category with most reviews
This chart shows the distribution of review categories.
Filing claims is so easy
Filing claims is so easy. My policy has allowed me to get the best care for my rescue dog without worrying about whether I can afford it. Grateful for MetLife Pet Insurance.
Insurer: MetLife
By: Sommer M.
Quick and easy!
Was such an easy process, I just uploaded all my receipts and vet documents through the app. About a week later my claim was approved and a few days after that I received my check via direct deposit. No hassle whats so ever and the processing time was a lot quicker than I was expecting. So thankful to have spot when my dog needed emergency surgery during the holiday season, having to cover all those expenses without reimbursement would have been so stressful.
Insurer: Spot
By: Ashley D
Absolutely recommend
Absolutely recommend. So easy to file a claim.
Insurer: MetLife
By: Amber
Reliable coverage…
Fairly easy to submit paperwork and receive confirmation of results. Although sometimes frustrating when receiving emails stating more info is needed without a clear answer as to what is needed.
Insurer: MetLife
By: Scott
Very easy to submit
Very easy to submit. Quick turnaround.
Insurer: MetLife
By: Mary Carrasquillo
Excellent experience
It was much easier than I thought to submit claims, and I was more than pleasantly surprised that reimbursement was completed so quickly. I cannot stress enough how appreciative I am.
Insurer: MetLife
By: Kelly O’Sullivan
You took care of my submission in less…
You took care of my submission in less than a week. You provided me with comprehensive information related to how you reached the reimbursement amount.
Insurer: Fetch
By: Coral Groutu
In general the cost is ok… downside…
In general the cost is ok… downside items are- very slow claims reimbursement process and claim information collection process.
Insurer: Pets Best
By: Jamie Brewster
It keeps getting worse
I’ve been using Pets Best insurance for my cats for several years now, and unfortunately my experience has become increasingly disappointing. Last year, my monthly premium increased to more than three times what I had been paying. When I contacted customer service to ask why or to explore options, I was told it was simply due to “market price.” There was no effort to help me review coverage, adjust my plan, or find any alternatives. This year, I tried to add the wellness package that includes chiropractic care, acupuncture, and other holistic services, only to be told that these can only be added within the first 30 days of the original application. After years as a customer, this policy feels completely unreasonable and inflexible. Like many pet parents, I feel stuck because changing insurance is extremely difficult once pets have pre-existing conditions. That said, as soon as I find a better and more transparent alternative, I will absolutely be switching. To make matters worse, claims that used to be reimbursed fairly quickly are now consistently delayed, often taking over a month.
Insurer: Pets Best
By: Mel
Staff have always been professional
Staff have always been professional, courteous, and knowledgeable
Insurer: MetLife
By: Jackie M