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Excellent experience and professional…
Excellent experience and professional caring customer service. They are willing to assist when life's unexpected events arrive. Thank you so much.
Insurer: Embrace
By: Marianne Santangelo
SPOT offered good coverage at a competive price
SPOT offered good coverage at a competitive price. We’ve had others and there are always exclusions. SPOT made it easy to make a claim. We feel our beloved dog is well covered. Thank you!
Insurer: Spot
By: Carlotta Ohara
As a vet myself
As a vet myself, I chose Embrace due to quick returns for my clients. This was 7 years ago. I am sad to say that every claim is now picked apart and it takes over a month to get reimbursement. Recently our two pups each had claims and have been held up due to "lack of history." If they would look at the pet's age, they would know they have everything from the start. Annoying. Appreciate dental coverage. Don't appreciate not paying for OTC products that are recommended by the vet. Sends the clients out of the vet clinic and straight to Chewy. Not a great way to support your vets.
Insurer: Embrace
By: Healing Arts Animal Care
Felt like the right thing to do
Felt like the right thing to do for my cat. Spot was the company that laid things out the clearest for me and cost the least.
Insurer: Spot
By: customer
Best pet insurance
Best pet insurance. They are so responsive and helpful. Paid every claim I sent in. My dog passed away sadly... they were so sweet and kind.
Insurer: Embrace
By: Diane Breedlove
I love the company very nice people…
I love the company very nice people when I put a claim. i got my refund very fast
Insurer: Embrace
By: Benito
Takes a long time to resolve your…
Takes a long time to resolve your claims.
Insurer: Pets Best
By: Raquel Nuno
When I send in my claims
When I send in my claims, Embrace Pet Insurance are always quick to respond with repaying me for the money I spent on my dog. They also contacted my Vet by email to request information they needed. I received an email letting me know about this and I did need to do anything. This was great for me, because it saved me time not having to take care of it myself. Embrace Pet Insurance is the best.
Insurer: Embrace
By: Carolyn Berg
Claim denied on vague terms
Embrace had to stretch very far to avoid paying my claim. The very broad and very vague definition of dermatological conditions was used to prevent paying for cyst removal surgery on my dog. A rash voided a claim for surgery. I ended up paying over $700, and they were not there when I needed them most. I canceled.
Insurer: Embrace
By: Joseph Bruner
Pets Best has served us well
Pets Best has served us well. Our pup has bad allergies so we visit the vet a lot. I feel their reimbursements are very reasonable. The workflow is simple to upload invoices and turn around time is pretty good too.
Insurer: Pets Best
By: Otto