216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great coverage and timely payment
I recently had to spend ~$7000 for my sick cat, some from regular vet and some from specialist appointment. I had 90% of it reimbursed after $450 deductible. I'd be in a very difficult position if I didn't have insurance from Fetch.
Insurer: Fetch Canada
By: :p
This is from submitting receipts for…
This is from submitting receipts for 2022. I had a few and one just barely made the cutoff, but they were all paid very successfully and with a very attractive reimbursement amount. I'm not remembering for certain but it was 80% or more of my vet bills.
Insurer: Spot
By: Royce Maxwell
I haven’t received any follow up on the…
I haven’t received any follow up on the policy purchase on 9/24. Also the elections selected were incorrect and no way of me changing it. No one has contacted me for any updates and I am thinking of withdrawing my money back
Insurer: ASPCA
By: Alison Durante
great and dependable insurance company
as I have had this policy for three years I didnt have to use it until this year my animals have been very healthy and well. as the years add up with my dog Lexi she has not had a good year. an enlarged heart and major stomach issues that require her a strict diet and watchful care of the vets. this insurance company has been nothing but helpful and quick to follow through with all the claims. I recommend this company to my friends and family all the time and I don't think they understand the need for pet insurance the way I do.
Insurer: Pumpkin
By: K Collins
It was very easy to submit a claim.
It was very easy to submit a claim.
Insurer: Fetch
By: Marilyn
Vet NOT recommended
My partner and I are both veterinarians and will never use fetch again nor recommend it to clients. Paid premiums for years (6.5k total) and have been declined coverage for our cat who developed diabetes this spring. Based on my experience working with insurance companies I believe fetch is the one that most consistently fights to not pay out legitimate claims - my other pets are insured with other companies. The absolute patronizing manner with which I was spoken to by Don is beyond unacceptable. Insurance companies like Fetch make my job more difficult as negative experiences with insurance companies will lead to less pet owners being covered and more instances of appropriate medical care being out of reach for uninsured pet owners. EDIT: After receiving a phone call to follow up with this review, was given the exact same non-sensical run around - pointless and a waste of time. The net result of our cat's insurance coverage? Thousands of dollars completely wasted. The implication in the response to this review that this could have been a pre-existing condition (unmanaged diabetic over 4 years?!) is medically ridiculous - he had full bloodwork panels and was completely asymptomatic prior to developing symptoms this year - just an excuse not to cover.
Insurer: Fetch Canada
By: M B
Great pet insurance
People warned me about pet insurance. I was told every company will do whatever it can to avoid paying a claim. This simply wasn't true with Embrace. After signing up, I had a few unexpected claims almost immediately and once I hit my deductible, they paid without issue. Their service has been fantastic and I'm so grateful I signed up for pet insurance. I honestly have no complaints with Embrace.
Insurer: Embrace
By: Hank Mendheim
Very affordable and very easy to use…
Very affordable and very easy to use and understand
Insurer: Sonnet
By: Dathen Wapoose
Quick and Easy Claim
I made a claim and was reimbursed within 24 hours! The speed, ease and accuracy of the system is unbelievable. So easy. In this hectic season, this was a relief. Thank you!
Insurer: Figo
By: Micah Hester
It is a terrible service
It is a terrible service, first I call and ask for pre-approval for an operation with a budget of $950, they said yea everything is ok after I was with FIGO 3 years for the insurance that I never used, they approve the operation and then I make the claim and they tell me that my policy was renewed automatically and they can’t cover the cost of the operation because the terms had been changed in the new policy, obviously all this changed to your convenience. This service is useless, it is terrible they never telling me nothin about the change, they just decided change this year.
Insurer: Figo
By: Ali Quintero