224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick, efficient
I had my first experience this past week. After my dog had a serious impalement and needed surgery. I submitted the receipts before I left the veterinary hospital. And I received my refund within 3 days. I had a couple questions regarding the next few appointments and how to claim them, and customer service was great and quick. I'll definitely be keeping this service.
Insurer: Pets Best
By: Sara Peck
Wouldn't insure me again??
Failed to allow me to move my insurance to my new home. When their online tool gave me an error I thought I could just speak to a rep and everything would be solved. Sonnet was great when I had a claim several years ago but now the rep even told me they wouldn't insure my new property. I wanted to remain a customer but they didn't want my money. If they insure you great but beware they will break up with you whenever they feel you are a client they no longer wish to work with... I guess... Feel dumped by an insurance company.
Insurer: Sonnet
By: Jim Hobbs
Comprehensive Coverge/Many Options
Spot Pet Insurance appeared to offer a lot of options depending on what one wants to spend and so far, I am happy with the choices I’ve made
Insurer: Spot
By: Christine Marcotte
My Pet
Is good because I know my Pet is going to be in good hands thanks so much.
Insurer: Pumpkin
By: Benito mendez
Stefanie in sales and Delaney in…
Stefanie in sales and Delaney in customer service were great to work with. They were very helpful and I am very excited to have my new puppy insured by prudent pet insurance. They both helped me through the process, answered all of my questions and assisted me in signing up. Thank you Stefanie and Delaney.
Insurer: Prudent Pet
By: Marianne M
Responds quickly
Responds quickly. Helpful, Courteous, Professional, great coverage for wellness and preventive care. Never had this type insurance, prior insurance was for emergency care or illness, so insurance cost for over 6-7 yrs with nothing covered because I was lucky my fur babies were never ill or had accidents. Nice to get some coverage for the premium I pay. I just used on wellness check, vaccines, and dental issues. All my babies are being taken care of and it consoling knowing they will be well taken care of with SPOT!!
Insurer: Spot
By: Elizabeth Skaggs
Communication is incredibly poor
Communication is incredibly poor. I’ve been attempting to resolve an issue for weeks now and haven’t gotten any help or responses.
Insurer: Spot
By: Lindsay Hughes
Emilee was a perfect representative
Emli was a perfect representative. took care of my questions quickly and answers were simple to understand. much appreciated.
Insurer: Fetch
By: customer
This has been the worst experience!!
This has been the worst experience with my puppy! I specifically researched and chose Spot insurance based upon the reviews and their dental policy for my Yorkie. She was diagnosed at only 1 year old with enamel hypoplasia/hypocalcification and had to have 6 teeth extracted. Spot denied my claim as "pre-existing" because at her first 8 week old puppy check, she was shown to have teeth coming in. Not diseased teeth, just teeth starting to come. Apparently having teeth is considered to be a "pre-existing condition" to dental coverage, so don't be fooled by this scam!!
Insurer: Spot
By: Cindy
Fast Service
Fast claims processing, great customer service, and extensive coverage
Insurer: Spot
By: Michael Cavanaugh