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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pumpkin Insurance was amazing
Pumpkin Insurance was amazingly quick in settling our claim and thoughtful and kind because the experience ended with euthanizing our beloved 7-year-old pet. We cannot recommend pumpkin Insurance more. Especially compared to an experience with another pet insurance company years ago.
Insurer: Pumpkin
By: Rhonda L
Spot processed the claims promptly
Spot processed the claims promptly, applying the deductible and paying the rest immediately,
Insurer: Spot
By: Jimi Hendrickson
They paid me exactly like the policy…
They paid me exactly like the policy says AND they claim was completed in 2 hours! I had money deposited to my account the next business day!
Insurer: Embrace
By: Matthew Warner
Keep finding any excuse to not…
Keep finding any excuse to not reimburse the full percentage. I have sent in documents from my pet’s vet stating how illnesses are not connected to a pre-existing condition yet they still won’t cover because they see a word stated twice. For example, the vet used the word “dermatitis” twice so they said it’s the same condition
Insurer: Spot
By: Brianna Marie
Fast turn around
Fast turn around, this time. While our premium is high, we get MULTIPLE discounts, for multiple dogs. We are very satisfied with this insurance.
Insurer: Pets Best
By: Cindy Mozingo
My only concern is not understanding…
My only concern is not understanding why I have to submit a SOAP every time I submit a claim. I would have given a 5 star rating if this was not an issue. I am very pleased with SPOT Insurance. The claim is taken care of in a timely manner and to my satisfaction. I would strongly recommend SPOT Insurance.
Insurer: Spot
By: Jacqueline
Whenever I send you my pet bill for…
Whenever I send you my pet bill for reimbursement, you are quick to get the process started without any hesitation.
Insurer: Spot
By: AUDREY
Wonderful company to work with
Wonderful company to work with
Insurer: Spot
By: Mary Ann Orloff
Scam!
This pet insurance company is great as long as you make no claims and just keep paying money. One of my pets had to have surgery for a non-preexisting condition and after getting pre-approved for the claim the pet insurance covers $45 out of $1900 wow great pet insurance. Do yourself a favor and save the monthly payment in an account for your pets at least the benefit will be greater than paying a large amount each year just to get back $45.
Insurer: Trupanion Canada
By: Monique