216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It takes to long to get your claim…
It takes to long to get your claim taken care of. It use to be 2 weeks but now it is a month. It was nice that they took so long with my last claim that they did my last two recent claims as well. Almost $300.00.
Insurer: ASPCA
By: Carol Francia
Great customer service took care of my…
Great customer service took care of my concerns about the surgery on one of my goldens
Insurer: Figo
By: Lorna
Please process claims faster
Hello! Please process claims faster. It should not take 2-4 weeks. We have insurance. We need our money quicker and faster. If not there are other options. Hire more people. Thanks!
Insurer: ASPCA
By: Mankarn Singh
I adore this company.
Even though Sonnet is an online Canadian Insurance Company, anytime I have had to call them they are extremely quick, always so knowledgeable and SO nice.. I absolutely love dealing with this Insurance Company. The insurance coverage and premiums are unbeatable in my eyes as well.
Insurer: Sonnet
By: Jessica
Amazing client support
Amazing client support. I tried to contact them and actually got a real—and helpful!—human being within minutes.
Insurer: Sonnet
By: David Brooke Struck
So impressed with the Spot process
So impressed with the Spot process! We took our Paula for her first wellness check recently and simply snapped a pic of the receipt and uploaded it through the Spot app to submit the claim. We were able to follow the progress of the claim through the app and received payment as a direct deposit. Thanks so much for a terrific customer experience!
Insurer: Spot
By: Anne Midgley
One of the best for pet insurance
I have used Embrace for over 13 years and have always been pleased and impressed with their customer service. Being a member of the veterinary community I can highly recommend them.
Insurer: Embrace
By: ChihuahuaBob
The best pet insurance company
Healthy Paws has been a fantastic pet insurance company! The company makes it so easy to submit claims - and getting reimbursed happens very quickly - usually only 1-2 days. I love seeing the reimbursement show up automatically in my bank account. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Heather Brown
Waste of money
I signed up since there was a discount as a Costco membership holder. I haven't gotten my claim money, and it's been several months, and I haven't heard from them despite emailing. Currently paying $40 a month for absolutely nothing.
Insurer: Pets Plus Us
By: Tay