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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Recommend Pets Best.
I've been with Pets Best for aprox 3 years. Their website navigation makes it easy to send a claim. Acknowledged receipt of the claim is within 24 hrs and reimbursement is usually within a reasonable length of time (aprox 2 weeks)
Insurer: Pets Best
By: Happy customer
Emergency visit on holiday
We had to see a veterinarian ASAP. It happened to be a Sunday and we went to emergency room. They provided all necessary medical care during this visit. Submitted claim was processed in THREE days with all detailed explanations.
Insurer: Pets Best
By: Alexander G.
Rate Rise near 40%
Raising your rates by near 40% is just plain wrong for a no-claims Client.... so, Bye Bye
Insurer: Sonnet
By: Ron Bilton
I like that the company is fast in…
I like that the company is fast in processing claims however the hidden charges seem to undercut the purpose of the insurance. Example, my police has a $200 deductible which reduced my claim refund. However, my claim was further reduced for a copay that was added by Embrace. I thought co-pays are direct payments to the facility and not to my insurance carrier.
Insurer: Embrace
By: Lorenzo J
Don't Leave Home Without It !!
I don't know how to emphasize enough the importance of good Pet Insurance, and Healthy Paws has proven to be the Best of the BEST!! A friend recommended that we get Pet Insurance based on their experience. I never dreamed we would need it because our previous two Samoyed dogs never had any issues. I thought that maybe there might be Puppy accidents or etc. but our Samoyed Daisy has had reoccurring bronchial problems resulting in several hospitalizations and special procedures. Healthy Paws has every time reimbursed the invoices directly into my bank account within honestly 48 hours. These are not insignificant amounts.... specialist doctors are super expensive!! The monthly insurance fee is surprisingly affordable as well. Their web-site could not be easier, it takes just minutes to submit a claim, and Healthy Paws follows up immediately with a status. I am eternally grateful for the peace of mind Healthy Paws has allowed me to have while going thru the stress of health care for Daisy. I spread the word to all my friends, Healthy Paws Pet Insurance is the Best, by far!
Insurer: Healthy Paws
By: Leslie Thompson
0ver 30 days to process a claim
0ver 30 days to process a claim seems excessive.
Insurer: Pets Best
By: Diego
Great customer service
I spoke on the phone with Amanda and she was very helpful and informative. After speaking with her I chose to go with fetch as my puppies pet insurance.
Insurer: Fetch Canada
By: Catherine MM
Very informative and took time to…
Very informative and took time to explain everything to me in terms in could understand.
Insurer: Prudent Pet
By: Meagan Fiorello
Highly recommend!
My mind has just been blown by the experience with Spot Pet Insurance. It is so straightforward to make a claim, and they are honest with what you will get reimbursed based on what you pay. So thankful for them when my dog recently recently had an illness.
Insurer: Spot
By: Whitney