224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing Service!!!
Good afternoon, I would like to say I had a wonderful experience with Carmen today. She was thoughtful and kind and very knowledgeable on the services that are available with Prudent Pet. She was very detailed in providing all options available to me. With her amazing service I was able to choose the best plan option for my animals.
Insurer: Prudent Pet
By: Aurelia Hemphill
Super friendly
Very friendly, nice, patient, informative, caring and loves their job! It shows too!
Insurer: Fetch Canada
By: Ashley Leduc
Claims processing takes forever with…
Claims processing takes forever with absolutely no notes for the customer or even their customer service reps. Keep getting told due to high value of claims and short staffing claims are delayed. When claims are finally processed, they will look for every reason NOT to payout a claim, even with proper documentation and letter from the vet. I would drop this insurance company if I didn't have to worry about pre-existing conditions under a new policy.
Insurer: Pets Best
By: Jason Rourke
STAY AWAY
Take a look at the Better Business Bureau reviews/complaints and think twice about insuring with Sonnet. They ignore emails/calls and constantly tell you “we’ll contact you within 24hrs” and then nothing. Denied rental coverage. Seems like they are constantly delaying settlement.
Insurer: Sonnet
By: Daniel Ayoub
5 Minutes to Being a Great Pup Parent!
5 Minutes to Being a Great Pup Parent! Procrastination for pet insurance is a common affliction, but thanks to a quick note from the Fetch Chief Veterinary Officer, I dove in and 5 minutes later, I got the email of relief. Penny is Protected. Why did I wait. So easy, so quick, best value!!! I now feel like the Great Pup Parent I really am. Thank you for making this so easy!
Insurer: Fetch Canada
By: Art Spriggs
I reached out to sign up with Sonnet…
I reached out to sign up with Sonnet last week. Website was user friendly and I was able to complete the sign up process quickly and without confusion. I later noticed that I made an error on my document for my house insurance. I sent an email note to Sonnet and they had this revised within 24 hours.
Insurer: Sonnet
By: Nick Bergeron
Promptness of company completing claim…
Promptness of company completing claim requests. We are very satisfied with this Insurance.
Insurer: Figo
By: Douglas Agatep
Geriatric review
It appears to be a slow process. Having to do all online is challenging for older clients just sharing from an 80 year old
Insurer: Pets Best
By: Sandra Schnefke-Dillard
Super intuitive online only insurance
Sonnet insurance is the best insurance company in North America.
Insurer: Sonnet
By: Spencer Hazout