224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The customer service is definitely top…
The customer service is definitely top notch and met all my expectations. I've never had a bad experience in any of my interactions with Sonnet whether it be choosing my plan options, accessing my account, or making my payments. For people who find it difficult to do things online I can vouch for the customer service Sonnet offers over the phone. I've had nothing but good outcomes from every service call.
Insurer: Sonnet
By: Em zyk
Highly recommend Embrace Pet Insurance
Highly recommend Embrace Pet Insurance. Professional and quick to respond. No fuss.
Insurer: Embrace
By: Tascha Clapperton
I am so glad I got accident insurance when I did.
I got accident insurance because I've heard of dogs getting attacked in dog parks. My 150 lb puppy is a 15 month old Armenia Gampr and very playful and very timid. He could get seriously hurt by an aggressive dog. Instead he was tied to a heavy metal table by a well meaning friend. He got spooked and ran with the heavy table bouncing behind him. He tried to get away from the table but it broke his femur. There was a kind vet who saw him immediately and xrayed him. She referred me to an orthopedic surgeon. He got surgery within 24 hours. It was repairable via minimally invasive surgery and he was walking the next day. If I didn't have the insurance it would have been a very difficult decision to make. With the deductible plus 20% I'll pay out $2500 instead of the 9k of would have cost. Spot reimbursed me within 48 hours of submitting my claim. I'm thinking of increasing the coverage and deductible. Spot was so easy to work with and their response time was very fast. I'm so glad I chose Spot.
Insurer: Spot
By: Helen Cook
Great support & knowledgeable
I had the pleasure of working with Joshua and Samantha on adding a new puppy to our policies. They were both very accommodating and a pleasure to work with!
Insurer: Fetch
By: Donna
I recently filed a claim with Pets Bets…
I recently filed a claim with Pets Bets Insurance and was thoroughly impressed. Here’s why: 1. Submitting my claim was a breeze. Their online portal is user-friendly, with clear instructions and a straightforward form. 2. I received my reimbursement within just 10 days, which was faster than expected and extremely convenient. 3. The customer service team was responsive and helpful. They quickly addressed my questions via phone and email, providing knowledgeable and empathetic support. 4. My policy covered a wide range of treatments, from routine check-ups to emergencies, providing peace of mind during a stressful time. 5. Pets Bets Insurance was upfront about coverage and exclusions, keeping me informed throughout the process with no hidden surprises.
Insurer: Pets Best
By: Charles Ridley
Stephanie D
Stephanie D. was very knowledgeable with what insurance would be most beneficial for my pet. She spend the time going over the differences for each level of coverage and what makes the most sense. She made the experience in selecting the appropriate insurance.
Insurer: Prudent Pet
By: Lee Norgren
Quick Response
Thank you for processing my claim so quickly. I did not send my complete invoice and Embrace called the Veterinarian Hospital for a new invoice. That is service above and beyond. It is appreciated.
Insurer: Embrace
By: Paulette Hennessey
Very easy to file a claim great experience so far!
Very easy to file a claim! Quick response too! Ease of filing means a lot.
Insurer: Embrace
By: Marcey Britt
Fetch's service had really gone down
Fetch's service had really gone down. They lacked flexibility and each representative regurgitates policy like a robot. I submitted my claim 2 days away from their required 90 dates policy and they refused to reimburse the vet cost, when it clearly qualified. They raised my premiums every year even when they advertised no birthday increase. My rate went from $460 to now $675 a year. It's not worth it.
Insurer: Fetch Canada
By: Emily D
Kind service and timely reimbursements…
Kind service and timely reimbursements makes me feel like they care about me and my pet’s well-being.
Insurer: Spot
By: DB