224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have been trying Upload an invoice…
I have been trying Upload an invoice for over an hour. Both the app and the online account do not work. What good is insurance if you won’t allow me to submit a claim. Very disappointed I called pursuant to your suggestion. 20 minutes on the phone no live person. I cannot upload an invoice and no one is available to help. My one star remains.
Insurer: Fetch
By: Howard Popper
Our puppy started having seizures …
Our puppy of 10 months starting having seizures and because it was the weekend, we had to take him to the emergency vet. We sent our bill to Embrace along with the bill from our regular vet and the pharmacy. Embrace kept us updated and contacted our vets for any additional information they needed. We were reimbursed within a timely manner. Great service! I would highly recommend Embrace Insurance.
Insurer: Embrace
By: Penny Edwards
Our puppy Yoda ended up in the Vet ER…
Our puppy Yoda ended up in the Vet ER hospital with HGE. He had bloody stools and was throwing up. Spot was sent the documents and the veterinarian document and within a week the claim was paid. Thank you.
Insurer: Spot
By: Elizabeth Barnes
I submitted a claim and it was paid in…
I submitted a claim and it was paid in 2 days
Insurer: Spot
By: Becki Camp
You are always prompt at reviewing my…
You are always prompt at reviewing my claims. Staff I have spoken to have been informative and pleasant. I would recommend Spot to my friends.
Insurer: Spot
By: Vicki Taylor
Finally an insurance that would approve the claims instantly!
Finally an insurance that would approve the claims instantly!
Insurer: Spot
By: Vaibhav Padhiar
Excellent service
Excellent service . Got my money 3-4 days after the claim . 💯 recommend
Insurer: Spot
By: Jannah Escaffi
Figo easy to use; doesn't cover the big expenses
Figo has an easy to use app interface and as a Costco member, their premiums are significantly more affordable than other pet insurance, even through my employer. I, however, almost didn't renew after one of my dogs (who was a stray, found on the streets) ended up needing almost $2K in dental work. Her initial exam included a cursory look at her mouth (which she didn't like and the Vet was barely able to see the side of her mouth). They noted "mild calculus". When she went back to be spayed, I requested a teeth cleaning. It wasn't until she was in surgery and they began her cleaning that they noted two molars were rotting and needed to be extracted. There was NO indicator in her initial exam or behavior that she had rotting back teeth. Figo denied the claim for the dental surgery. I appealed. They denied. I appealed again, with a letter from the vet. They denied it. Why have pet insurance for incidents such as that, where the initial exam on a street-found stray, aren't covered? Honestly, I almost walked away from Figo. I ensured that should Ellie have other teeth issues in the future they would cover it and they said, yes. We shall see. Be careful what your vet notes on an initial exam. A pre-existing condition that was unknown should have been covered, period. My Vet agreed and Figo still denied to cover it.
Insurer: Figo
By: Stacy V
Great process!
Great process! Efficient, thorough, quick
Insurer: Pets Best
By: Doreen Wilson
Hospital Bill
Thanks to Pets Plus US for the great job they are doing in ensuring that Smartie gets the best care and gets better as quickly as possible.
Insurer: Pets Plus Us
By: Curtis