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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So easy to file a claim and get…
So easy to file a claim and get reimbursed. The insurance is paying for itself with the puppy appointments.
Insurer: Spot
By: Beatriz Diaz
Great company and offerings
Great company and offerings! Joshua gave an excellent review of the new wellness policy.
Insurer: Fetch
By: Merry Richter
New to Spot so far awesome!
This is my 1st experience with Spot and so far it has been very easy to submit invoices and website is user friendly! Great customer support!
Insurer: Spot
By: DELLIGATTI/Angel
Easiest claim process
The claim process is so easy. Only about 4 steps and it's done. I like how I can submit the claim through the app on my cell phone or my laptop. Since being with Embrace I have noticed that the whole process from submitting the claim to getting reimbursed is about 48 to 72 hours. NOT a bad turnaround at all.
Insurer: Embrace
By: Constance
Claims fast
Summited my claims very impressed with the recover time for my claim
Insurer: Spot
By: Randy Cloud
Quick response to claims and easy…
Quick response to claims and easy direct deposit, great customer service to answer any questions
Insurer: Spot
By: Katie Dixon
Thank you, Thank you, Thank you!!!
Spot has been fabulous! We purchased 2 puppies from a breeder in March, and purchased insurance on both immediately. Thank goodness we did. Their first vet exam was great, clean bill of health. Taking them back for their 14 week vaccinations, we found out one of them, Aksel had a heart murmur. He had to be seen by a specialist, and have heart surgery. Spot pet insurance, has been wonderful. We filed the claim, and received the reimbursement within days. We now have 2 happy, healthy puppies, with a normal life expectancy! Thank you so much!!!
Insurer: Spot
By: Tami Bjornson
Great communication and customer service
Great communication and customer service. Prompt payment
Insurer: Spot
By: Nancy
Very helpful and courteous
Very helpful and courteous
Insurer: Sonnet
By: Jo-Ann Zalucky
Simply the best in pet health insurance!
I have tried other health insurance fr our cats (we have 3). When my employer added MetLife Pets to our supplementary plans, I signed up mostly because payroll deductions would be more convenient than paying the plan I had at that time. I was very much pleasantly surprised - First, when I called to get a quote, they asked me how I wanted my policy to be. So they tailored on for me and my 3 cats - covers anything I take them to the vet for, including emergencies and dental and $0.00 deductible. Premiums wereat least 20% less than the current plans I have had which covered only wellness. No more nickel and diming wiht the vet! Even better, MetLife Pets website and app is so easy to use that filing claims is as easy as logging in an uploading copies of the invoice and vet notes (called SOAP). 10 days after documents were uploaded, my reimbursements just show up in my bank account! One more thing - When my son's wife took one of our cats to the vet and did not get the SOAP notes, MetLife Claims Processor contacts the vet and got the documents for us. Now that is Customer Service! Even better - we got reimbursement a day after the vet sent them the documents. That's efficiency!
Insurer: MetLife
By: Mais