224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My furry friend was enrolled with…
My furry friend was enrolled with Accident and Illness plan for almost two years. After she was treated for an illness recently by the local vetanerian I filed for insurance of the $600 bill. Upon inquiry of the coverage they told me they needed a full record of my pets wellness records, which the veternian furnished to them. Again I called to see what benefits I would collect after the $250 deductible and still they put me off by saying they needed more information about the meds used for treatment which was clearly itemized in the bill furnished to them already, as if it was not necessary. Always a reason not to process the claim. Two years of premimuns for $0. Stay away from this company.
Insurer: Spot
By: Jeff brooks
Everything about the representatives I…
Everything about the representatives I speak to always give me a welcoming attitude.
Insurer: Sonnet
By: Irene
Super long claims process
The agent was pleasant and knowledgeable. In fact all of the agents have been outstanding so far!! 🤌🏽 I gave it a 3 stars due to a long process in filing a claim. It’s been day 3 and it hasn’t even started to be reviewed yet! I was informed it could take up to 30 days!! I dislike it being unacknowledge for so long. I’ve began looking at MetLifes pet insurance policy! Although I do like the affordable plan.
Insurer: Embrace
By: customer
Very helpful and was able to help me…
Very helpful and was able to help me resolve my issues immediately.
Insurer: Sonnet
By: jennymcfadden
The experience is excellent and…
The experience is excellent and seamless, but insurance feels like/ Is a global scam that everyone has to comply with. I truly wish there were a way to get back the money we invest, with interest, if no claims are made.
Insurer: Sonnet
By: Avi
Sonnet is a great insurance company
Sonnet is a great insurance company. I’ve never had any problems dealing with them, and I can always get ahold of someone which is great.
Insurer: Sonnet
By: Kristin Ann
The customer service is definitely top…
The customer service is definitely top notch and met all my expectations. I've never had a bad experience in any of my interactions with Sonnet whether it be choosing my plan options, accessing my account, or making my payments. For people who find it difficult to do things online I can vouch for the customer service Sonnet offers over the phone. I've had nothing but good outcomes from every service call.
Insurer: Sonnet
By: Em zyk
Highly recommend Embrace Pet Insurance
Highly recommend Embrace Pet Insurance. Professional and quick to respond. No fuss.
Insurer: Embrace
By: Tascha Clapperton
I am so glad I got accident insurance when I did.
I got accident insurance because I've heard of dogs getting attacked in dog parks. My 150 lb puppy is a 15 month old Armenia Gampr and very playful and very timid. He could get seriously hurt by an aggressive dog. Instead he was tied to a heavy metal table by a well meaning friend. He got spooked and ran with the heavy table bouncing behind him. He tried to get away from the table but it broke his femur. There was a kind vet who saw him immediately and xrayed him. She referred me to an orthopedic surgeon. He got surgery within 24 hours. It was repairable via minimally invasive surgery and he was walking the next day. If I didn't have the insurance it would have been a very difficult decision to make. With the deductible plus 20% I'll pay out $2500 instead of the 9k of would have cost. Spot reimbursed me within 48 hours of submitting my claim. I'm thinking of increasing the coverage and deductible. Spot was so easy to work with and their response time was very fast. I'm so glad I chose Spot.
Insurer: Spot
By: Helen Cook
Great support & knowledgeable
I had the pleasure of working with Joshua and Samantha on adding a new puppy to our policies. They were both very accommodating and a pleasure to work with!
Insurer: Fetch
By: Donna