208,706+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Caring People
I had some problems with the Embrace website and questions about my policy renewal. I was connected to Anna who spent about 45 minutes with me going over both issues. Not only was she professional and helpful, she was very compassionate about my dog's health issue. This is why I would never choose another company over Embrace.
Insurer: Embrace
By: Jim Sims
Amazing insurance
Amazing insurance! I trust MetLife with my 3 dachshunds. So easy to use and no hassle.
Insurer: MetLife
By: customer
Easy claim submissions & quick…
Easy claim submissions & quick reimbursements.
Insurer: MetLife
By: Kristina
PROMPT PAYMENTS ON EXPENSIVE LABS AND SURGICAL TYPE PROCEDURES.
It is great to recover out of pocket expensives for emergency services so quickly! Thanks to Met Life .
Insurer: MetLife
By: K Dan Howington
Alice was very helpful
Alice was very helpful. She answered all our questions.
Insurer: Prudent Pet
By: rllyerlagmail.com
After my Boston Terrier became very…
After my Boston Terrier became very ill, a trip to the hospital was required. Then you have to pay before leaving the facility. You wonder how much your insurance is going to cover and will there be issues. After submitting the invoice, I was then required to provide SOAP notes (detailed medical chart) which I was unfamiliar but the hospital did provide. Once provided, MetLife paid 80% very quickly. The process was completed on line, no confusion, didn't have to talk to anyone and I had the money within a couple of days. Thanks MetLife!
Insurer: MetLife
By: Greg
I was so happy to receive my…
I was so happy to receive my reimbursement before my credit card payment was due. It’s stressful dealing with your fur baby suddenly having an emergency but Spot was quick at processing and getting our money to us.
Insurer: Spot
By: Emily Veldman-Hagood
My dog is 9 yrs old
My dog is 9 yrs old, n we have had Embrace for about half of those. We went w embrace because they were highly ranked on Consumer Reports. Unfortunately their service n product did not live up to expectations! 2 accidents that our dog had, they argued were not covered. These were accidents that injured my dog but no they were not covered! Now they want to raise our costs by 70%!!! No, I am not paying for useless insurance!!! Good luck with all the other suckers!!!!
Insurer: Embrace
By: Christopher HENDERSON
Once we signed up for immediate…
Once we signed up for immediate reimbursement (zelle) , Chubb's quickly and decently evaluated the vet's bill and then immediately made a fair payment. I hate the crazy monthly charge, but am sure glad we kept the insurance.
Insurer: Healthy Paws
By: Carol
Good communication
Good communication. Responded timely to wellness claim.
Insurer: Spot
By: Kelly Werner