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Long Time and Loyal Customer Cancelling
I have been a very long time and loyal customer of ASPCA Pet health Insurance. Back in the early days 10 plus years ago, I raved about the benefits, the premium, and the customer service. While I do believe the customer service representatives are excellent- I now feel the coverage has declined and the costs have become too high. I have 3 dogs, and in the last 6 months- not $1 has been reimbursed-even if my dog developed a rash from something- if he had a rash 5 years ago for something completely unrelated- they will decline the coverage. They even declined the coverage for a torn ACL on the right hind leg because of an old injury my dog had on the left hind leg!
Insurer: ASPCA
By: Michele Grusser-Garcia
Professional and expedient
I had rushed my dog to the emergency unit because she seem to be bleeding from her eye as it turned out she had an abscess. I submitted my claim, received an acknowledgment, and after sometime the Claim was paid and deposited into my account. I submitted a second claim in order for her tooth to be extracted and again I received an acknowledgment, and very soon after that claim was paid and deposited directly into my account. I highly recommend Fetch. I haven’t had any problems with any of the claims that I have submitted. I also recommended Fetch to my girlfriend for her dog.
Insurer: Fetch
By: Stephanie Dortch
The process to submit the claim and…
The process to submit the claim and supporting documents was easy. I am very happy that I was reimbursed and I was not given a difficult time to get it.
Insurer: Embrace
By: rijha bhatia
Easy to start coverage
Their representative handed getting my dog's medical records while I was on the phone.
Insurer: Fetch
By: LAWRENCE SMITH
I had a few claims that needed to be…
I had a few claims that needed to be filed. It was easy to file via the APP. The process was quick and smooth!
Insurer: Embrace
By: Michelle Beckner
I'm not sure yet
I'm not sure yet. I will let you know more when I need to get a reimbursement.
Insurer: Fetch
By: Yvette
It was all great Thank you!!
It was all great Thank you!!
Insurer: Prudent Pet
By: Karina Patel
Little hard to find places in the app…
Little hard to find places in the app and online though help is easy to find and support is happy.
Insurer: Fetch
By: Allie Thomas