216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always wonderful
Always wonderful! Grateful they take care of our pets too.
Insurer: Embrace
By: ashlee levitch
Very Confusing Coverage
Very confusing coverage. Had Complete coverage and Preventive Care Basics for two cats. Took both to vet for annual wellness visit, which is reimbursed under the Preventive Care Basics plan. One cat had a tender knee when vet touched him, asked us if he had been acting differently. Nothing outstanding but we had noticed he walked down stairs and played differently as if protecting his left back leg. As a result of that visit, we were denied reimbursement because the Vet found an issue during his annual preventative visit. ASPCA or underwriter stated because the vet found an issue the appointment changed from annual visit to Complete coverage and deductible applies, regardless of the fact the receipt proves his appointment was an annual wellness visit. There are too many pet insurance companies to fight about claims with one. I pay around $80.00 a month for both cats. The office visit was $70.00. We should have been reimbursed $50.00 for office visit but was denied.
Insurer: ASPCA
By: Customer
Reasonable rates and friendly staff
Reasonable rates and friendly staff
Insurer: Sonnet
By: Ashley Siefker
Satisfied overall, some improvement opportunities
Overall we have been very happy with pets best and our insurance policy. The website is easy to use and claims are easy to submit. Anytime I have had to call the support has been friendly and helpful. The areas for improvement are the claim processing time. It almost always takes longer than the initial quote, even when they have everything from the vet. We did have to do a little back and forth on one recent claim due to them not reaching out to our vet for the records they needed and not communicating with us about issues. Eventually it got fixed and the person on the phone was helpful in figuring out all out.
Insurer: Pets Best
By: Ariel
Great customer service
Great customer service, competitive rates on home insurance, and thoughtful representation/web design. Makes it easier to navigate and communicate any concerns, should they arise!
Insurer: Sonnet
By: Alex Sitnik
Thank goodness I have Healthy Paws
Thank goodness I have Healthy Paws! I have a senior lab (now) and he's dealing with arthritis. Healthy Paws enables me to do everything I can for him, which if I didn't have pet insurance, I would never be able to afford.
Insurer: Healthy Paws
By: Jolie
I was looking for a company that fit my…
I was looking for a company that fit my budget. This worked best
Insurer: ASPCA
By: Deborah
Had a great experience!
Had a great experience!
Insurer: Prudent Pet
By: Alex Davis
Great customer service overall
Great customer service overall. I highly recommend Sonnet! Easy platform, and super user friendly with good and competitive prices!
Insurer: Sonnet
By: Pouria