224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Worst pet insurance company
They refused to pay all your claims and find all the excuses to reject. Even with my policy clearly state wellness visit paid $20, but the company will find all excuses not paying. Last year my dog had a surgery, they refused all the claims. Ridiculous! Why do I pay health insurance to cover nothing?
Insurer: Figo
By: Pearl
Good timing and excellent response
A few minutes on hold to reach a representative during lunch time, not bad considering the hour, and then as soon as she picked up she resolved my request to update my new kitten’s name in seconds, very helpful and polite.
Insurer: Embrace
By: C. C.
Will Not Recognize Uploaded Documents for Claim Review
I have been trying for months for them to properly review my claim. I have all records uploaded on my account but they keep stating that I need to upload records. I have informed them multiple times via email that those are all the records for the time period they requested, I even took a screenshot of the downloaded file shown directly in the app where the record is uploaded AND attached the document in an email. To me, this seems like they do not wish to pay the over $1,800 bill. They have all of the information but are refusing to acknowledge it and refusing to believe me when I say those are the only records for the time they requested. STAY AWAY! They don't even list a phone number to try and contact them regarding these matters.
Insurer: Fetch Canada
By: Kris
Great customer service
Great customer service, friendly staff.
Insurer: Sonnet
By: Nazanin Zamani
Easy, convenient, and responsive
Easy to use Figo’s app for submitting claims and they are very responsive with a quick response.
Insurer: Figo
By: Paula
It looks like your are growing and…
It looks like your are growing and reaching a better place on the market! Good Luck! Thank You!
Insurer: Sonnet
By: Luis Espinoza
Great pet insurance, I put my claim in and within 24 hours…
I put my claim in and within 24 hours spot pet insurance was working on my claim. They hey are fast and efficient. They explained all details of my claim and made payment in a very short time.
Insurer: Spot
By: Rose Leclair
Claims with ease
Easy filing of claims. Quick response on reviewing claims beginning to end.
Insurer: Fetch
By: ICB
I submitted my first claim here
I submitted my first claim here, taking more than a month and still waiting and complaining to them while they placed twice of monthly membership fee of $160. I'm going to cancel service today.
Insurer: ASPCA
By: Maki Fujieda
Clear information received from rep
Clear information received from rep, patient with questions, pleased with reps assist to identify the best policy for my needs.
Insurer: Prudent Pet
By: jtjtjtyahoo.com