224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First experience, great experience!
This was my first experience with getting pet insurance. This is also my first dog. Josh Sabado was amazing with explaining the plans to me so I understood my choices.
Insurer: Fetch
By: Christina
A very easy process with reassurance…
A very easy process with reassurance that our pet is protected.
Insurer: Spot
By: Nick Lenoci
Used to be great but now rips off clients
***Update*** They reached out below saying to call them and get it fixed. I already tried three times. Twice they said a supervisor would call me back in 48 hours and still have yet to talk to one. If the company wants to check the records for the calls I made, my policy numbers are PUR6016221-11 and PUR0114211-04. I'm not trying to make things up, just want the masses to know what the company is truly like. This company used to be great before they were bought out by FetchPet. Once bought out they changed what was covered without letting the clients know, they charge hidden monthly installment fees, and when overcharged for moving from one state to another they only gave me a run around instead of letting me talk to a supervisor to try and work it out. Do not go with this company. There are better companies out there that charge less, for better benefits.
Insurer: Fetch
By: Tiffani H
A Company That Genuinely Cares
Having used the insurance for two claims recently, I found that the processing was easy and fast. Every time I've called to confirm receipt of records or ask questions, I easily reached a friendly real person. Their website has been convenient for filing and confirming claim statuses, and they email updates, too. On top of that, they checked up on how my pet was doing after surgery giving me the impression that they genuinely cared.
Insurer: Healthy Paws
By: Kate
Easy to use, classifies claims wrong
On the surface Pets Best seems like a great insurance to have. Submitting a claim is easy. They process them relatively quickly IF you provide the medical notes. They tend to classify EVERYTHING POSSIBLE as an allergy so they can classify as pre-existing. An ear infection that needs anti-yeast medication is clearly not a seasonal allergy. So you have to watch claims carefully and submit appeals which is a lot of extra work.
Insurer: Pets Best
By: Cassy
Spot is awesome
Spot is awesome! Submitted all documents and literally had payment as little as 2 days later. They’re very quick to get payments released and if you have any questions, their customer service is great too! No complaints here.
Insurer: Spot
By: Ruth Miller
Great Rep for Fetch!…
I called in to talk about my plans for my cat and dog.I have been a,client for YEARS! I had the pleasure of speaking with rep, Katherine. She guided mew through all my options if I wanted to make changes. She was so knowlegeable and beyond that, so nice and personable. These discussions are never easy because of the costs involved. BUT Katherine was such a delight and I hope to speak to her again!
Insurer: Fetch
By: Amichael Campbell
They've gotten better
When I first signed up in 2022, their claims processing was slow and the customer service sucked. Based on the speed at which my last few claims have been processed, I can see they are getting better.
Insurer: MetLife
By: Richard
Claims Processed Quickly!
I use Spot for my two dogs and submitting claims through the app is super easy. I like that I can track claims and they are processed quickly.
Insurer: Spot
By: Melanie Collins