224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A Company That Genuinely Cares
Having used the insurance for two claims recently, I found that the processing was easy and fast. Every time I've called to confirm receipt of records or ask questions, I easily reached a friendly real person. Their website has been convenient for filing and confirming claim statuses, and they email updates, too. On top of that, they checked up on how my pet was doing after surgery giving me the impression that they genuinely cared.
Insurer: Healthy Paws
By: Kate
Easy to use, classifies claims wrong
On the surface Pets Best seems like a great insurance to have. Submitting a claim is easy. They process them relatively quickly IF you provide the medical notes. They tend to classify EVERYTHING POSSIBLE as an allergy so they can classify as pre-existing. An ear infection that needs anti-yeast medication is clearly not a seasonal allergy. So you have to watch claims carefully and submit appeals which is a lot of extra work.
Insurer: Pets Best
By: Cassy
Spot is awesome
Spot is awesome! Submitted all documents and literally had payment as little as 2 days later. They’re very quick to get payments released and if you have any questions, their customer service is great too! No complaints here.
Insurer: Spot
By: Ruth Miller
Great Rep for Fetch!…
I called in to talk about my plans for my cat and dog.I have been a,client for YEARS! I had the pleasure of speaking with rep, Katherine. She guided mew through all my options if I wanted to make changes. She was so knowlegeable and beyond that, so nice and personable. These discussions are never easy because of the costs involved. BUT Katherine was such a delight and I hope to speak to her again!
Insurer: Fetch
By: Amichael Campbell
They've gotten better
When I first signed up in 2022, their claims processing was slow and the customer service sucked. Based on the speed at which my last few claims have been processed, I can see they are getting better.
Insurer: MetLife
By: Richard
Claims Processed Quickly!
I use Spot for my two dogs and submitting claims through the app is super easy. I like that I can track claims and they are processed quickly.
Insurer: Spot
By: Melanie Collins
I am happy with the insurance
I am happy with the insurance, thank you very much.
Insurer: Figo
By: Zoila Roxana
Very fast and professional processing…
Very fast and professional processing our claim … Very nice to work with … Never had a problem with Fetch Thank You
Insurer: Fetch
By: Gerald
Amanda is incredible
Amanda is incredible! She was friendly, easy to understand, patient, and so very helpful. She deserves a million gold stars - she is awesome!!!!!
Insurer: Fetch
By: Anna Maria Campbell-Brown
Peace of Mind
This was my first set of claims to Fetch. It is my first experience with pet insurance. I had the unfortunate experience of my last dog being very sick with a chronic condition and not having insurance. When I got my puppy nearly 3 years ago, I wanted the peace of mind that having insurance would bring. She unfortunately had issues in the last few months that became pretty expensive, all covered by Fetch, promptly. Thank you for the peace of mind!
Insurer: Fetch
By: Marcia