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I registered for pet insurance with…
I registered for pet insurance with this company in May, and filed my first claims in September. Apparently they hadn’t received my pet’s files from our vet but didn’t tell me, so now it’s been almost 25 days since I submitted my claims and they have no response on them. They said they’d been contacting my vet “every 2-3” days for the files, which is ridiculous. If you contacted a company 50+ times and they didn’t respond to that communications method wouldn’t anyone with a degree of analytical and critical thinking try something else? They just checked the box when trying to get the files, and are now not responding to my claim because they “don’t have the information they need.”
Insurer: Embrace
By: Chris
4 daysTurn around time for service was quick…
Turn around time for service was quick and easy. I highly recommend ASPCA pet insurance. Best thing I have ever done was signing Oakley up as a pup. It’s affordable and stress free.
Insurer: ASPCA
By: Susan Bullard
So easy and so helpful. Highly recommend!
Our dog is newly insured by Trupanion (since July, 2024). Five days ago she tore her cruciate ligament and we knew from experience with a previous dog that she would need an expensive orthopedic surgery (TPLO). The high end of the surgical estimate was around $8,000, which is the going rate in our area. Thanks to Trupanion's preauthorization process, the surgeon's assistant was able to submit the estimate and find out within minutes how much Trupanion would cover. After deductible they covered 90%, which greatly reduced what we had to leave as a deposit, and it was obviously a HUGE cost saving over the total cost if she wasn't insured with Trupanion. My husband and I were so impressed with Trupanion and literally cannot recommend them highly enough. The cost of the monthly premiums may feel high, but it is so worth it after just one episode of a covered emergency expense.
So far so good on preventive visits …
So far so good on preventive visits my reimbursement was in 3 days after I submitted the claim
Insurer: ASPCA
By: customer
The just want your money
Told me that though my cat was undiagnosed (lymphoma), her symptoms (throwing up) started before the start date of my plan and so no expenses toward her survival would be covered.
Insurer: ASPCA
By: JONATHAN R.
Phone rep was very helpful in…
Phone rep was very helpful in completing claim and reimbursement came quickly.
Insurer: ASPCA
By: T Trapp
Submittal of claims is easy and the…
Submittal of claims is easy and the customer service is always terrific!
Insurer: Embrace
By: Terri Lynn
NATIONWIDE IS NOT ON YOUR SIDE
Though I'm not one of the thousands of customers dropped by nationwide, my rate went up$1200/yr to $3600/yr and my coverage dropped from 70% to 50%. I have the policy 8 years since my dog was a puppy. Not real happy.
Insurer: Nationwide
By: Edward Boyd
Nationwide-a $ hungry organization-buyer beware!
My new employer offered me pet insurance thru nationwide at a discount and I wanted to switch my existing nationwide policy to the employer plan. Nationwide told me I could switch at renewal. Upon renewal I called to switch it and then they denied the switch because the services rendered during the existing policy were considered pre-existing. They are a money hungry organization willing to tell what you want to hear just for a sale. I would have never selected them if I knew they would pull some deceitful bs like this. Buyer Beware!!!
Insurer: Nationwide
By: Kim