216,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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slow payment
Their coverage is good but the reimbursement time is slow and if you call them to get status on a claim all they say it could take 45 business days to finish claims. then once the claim is finished it another 5 days before its in your bank. but they know how to get your payment the day they need it
Insurer: Pets Best
By: Paul S
I wouldn’t of even given them a one…
I wouldn’t of even given them a one after what they did to me🤬 my policy started sept 30th I had to wait 14 days after! I took my dog to the vet on October 25th they asked me what was going on I was honest and said he was drinking a lot of water in September he was physically diagnosed October 25th for diabetes they claim that he has had a pre existing condition because I said he was drinking a lot of water I’m so upset I’m out 1200 dollars because I made a statement sucks to be honest don’t use them please don’t
Insurer: ASPCA
By: Brian Dann
Represenative very helpful
Represenative very helpful
Insurer: Prudent Pet
By: Carla Wheatley
I like that I can do everything online…
I like that I can do everything online and the process is straightforward and easy. When I need help, it's easy to get a real person through the online chat.
Insurer: Sonnet
By: Josh Allen
Pets Best has provided wonderful and…
Pets Best has provided wonderful and reliable service. My dog has had 2 major injuries (surgery) and several illnesses in the past 2 years. As a result, I've submitted many invoices for coverage. All have been approved without question and paid within a reasonable window of time. The injuries and illnesses for our dog have been stressful enough. Having Pets Best as our insurer has provided the comfort of having one less thing to worry about.
Insurer: Pets Best
By: Chris Codington
I spent weeks researching pet insurance…
I spent weeks researching pet insurance plans and companies and i took my time to find one that would take good care of my 11 y/o pup in times of need. I took a chance on Pets Best and I’m so glad I did. They have been nothing short of amazing. They have offset 90% of the financial burden that comes with being a pet owner. I haven’t had a single issue as of yet and my claims have been processed in a timely manner. The customer service (especially via the chat option) has been extremely helpful and kind. Thank you Pets Best for being there when the unforeseen occurs.
Insurer: Pets Best
By: Valerie Levallois
Pets Best is the BEST
Pets Best has always been incredible and supportive. They're prompt, knowledgeable, and kind. My dog, Ozzy Zildjian Pawsbourne Prince of Barkness, had Irritable Bowel Disease, Seizures, Pneumonia, Kennel Cough, and a Flea Allergy, to name a few things. Pets Best has been by my side all the way. If I had questions or concerns about my policy, they were there. When Oz had surgery, I was scared and worried for him, but I knew with Pets Best, I wasn't alone and would have some of his expenses taken off my shoulders at a time when all my attention needed to be on him. Ozzy was a fantastic dog and will always be in my heart. I am eternally grateful for all the help and care Pets Best provided us. If you're looking into Pet Insurance because you don't have thousands in your emergency account, please look no further. They will give you the kindness and support you need in your time of need.
Insurer: Pets Best
By: Callie Towe
Purchased a policy for my new puppy
Purchased a policy for my new puppy. In the 1st year I had two covered claims. The claims were handled quickly after all my information was received and I was reimbursed. Definitely worth the money.
Insurer: Spot
By: Reither Mathias
I'm very grateful for Embrace
I'm very grateful for Embrace. They make the claim process very easy. I recently submitted for an appeal for my pet that was documented on initial evaluation that he had a preexisting condition which he did not. Still, I did not catch since I don't review the veterinary records. I did contact Embrace and they were able to assist me with what to provide to be able to remove the "preexisting condition". I would highly suggest anyone who has an elder pet to get Embrace. Illnesses and accidents are not planned. We purchased the policy over a year and half ago I think and just recently he became ill and we were able to use the policy which was a huge "peace of mind".
Insurer: Embrace
By: Michelle Black