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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fetches great employees too!
Amanda Mello is energetic, has a great personality, and is efficient! She was able to handle my change requests seamlessly and not take up my time.
Insurer: Fetch
By: Gabrielle
Quality Pet Insurance at a reasonable cost
Always easy claims and super fast reimbursement.
Insurer: ManyPets
By: Lauri S
Great experience. No problems
I personally have had excellent experiences with Fetch Insurance. I use the app to quickly upload the invoice and the medical records from my vet. (I just ask my vet's office to give/send me copies. This saves time.) I had gotten checks very quickly in the past. I recently put in my info for direct deposit so as soon as I got the notice my claim was approved (about two weeks), the reimbursement was sent right to my account.
Insurer: Fetch
By: Mary Kiewlak
Very easy to submit reimbursements and…
Very easy to submit reimbursements and it is processed fairly quick. Only losing 1 star because I wish the highest coverage would cover a bit more :)
Insurer: Spot
By: Monica DLC
Be better
When speaking to investors, I'm sure the pitch of 'we're an AI-driven pet insurance service' helped you raise a bunch of money on the basis that you're able to handle as many claims as your servers can support. However, the experience feels cold and coupled with the long processing times, it feels like you're just hoping pet parents will become frustrated with your policy and give up and just eat the costs on anything that isn't a rare major procedure. On its best day, Fetch feels like a slog to get reimbursed for costs that are all getting declined for a combination of poor reasoning (Condition was present before policy + condition is present now -> decline b/c it's a pre-existing condition and not re-infection) or just b/c there's legalese that the company is leaning on to restrict payments. It's insane that you have standard language that restricts reimbursement for curable conditions that existed prior to the evaluation period that then resets the timer for that period if it re-emerges. It's just a way to avoid reimbursing for anything 'common'. Not milking patients for cash on the basis of love for their pets will build more loyal customers in the long-term. Do better.
Insurer: Fetch
By: Rodion
I expected more of Rosie’s annual…
I expected more of Rosie’s annual wellness visit with vaccinations to be covered under the insurance.
Insurer: Fetch
By: Eileen
Setting up a new policy with Fetch
Amanda was very helpful and informative in helping design an insurance plan for our newest family member. Her enthusiasm and love for what she does was evident throughout our conversation. Amanda's extensive knowledge and ability to answer all my questions made our choice for pet insurance easy.
Insurer: Fetch
By: Nicole Braccioforte
After Life Respect
Spot claim process was easy and fast. When my pet passed away, they did not hesitate for after life care. They even called to give condolences. Admire the respect and how I did not feel like a number in the end.
Insurer: Spot
By: Devin
She was very informative and explain…
She was very informative and explain everything to me in detail and even went back in my account to explain the increase in my policy
Insurer: ManyPets
By: Diane
First claim
Fetch made submitting my puppy's claim easy on their website. They informed me of the status of my claims. And as the final result, I was very pleased with the payment.
Insurer: Fetch
By: Diane Moerland