224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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New Pet Owner Client
New pet owner and was trying to verify current plan benefits. Young lady was very helpful. She explained what coverage we have and what the wellness option plans looked like.
Insurer: Fetch
By: John
Joshua Sabado was very helpful…
Joshua Sabado was very helpful and answered all of my questions and got me set up with the wellness plan for my pet.
Insurer: Fetch
By: MM
I wanted pet insurance for my two…
I wanted pet insurance for my two pitbulls, and remembered that my niece, Jalisa Pride, is a Quality Assurance Agent for ManyPets US. Her knowledge was invaluable. The information she provided me was clear and precise and made my decisions very easy. I got two policies that day. Thank you so much!
Insurer: ManyPets
By: Suzzane Pope
Horrible Customer Service with a high price tag
I have had paid for Embrace Pet Insurance for my dog for years. I have never once filed a claim but the premiums sky rocket every year he gets older once he hit a certain age. I’m talking $70 to $90 per year. I need to talk to them and have been on hold for 25 minutes waiting for someone to answer! On top of that there isn’t even a message saying where you are in the queue so it’s just frustration and anxiety having no idea how much longer you have to wait. Still on hold now. The only chat help is from a ridiculous bot. Horrible customer service with a high price tag. Pathetic
Insurer: Embrace
By: Laura
Super easy to use
Super easy to use, update, get in contact with. The customer service is great! The premiums go up quite a bit each year, but it seems they do that everywhere and I appreciate the convenience and customer service at Sonnet, so I haven't shopped around every year like I used to.
Insurer: Sonnet
By: Kira MacDonald
Great customer service!
Becky was super helpful and thoroughly explained each of the policy options! My experience with Prudent Pet, so far, has been great!
Insurer: Prudent Pet
By: Amani
The wait time for rebursment
The wait time for rebursment, Complications sending bill ,they want to see itemized items. Really don't get back what you put into the service. Will probably find a better Plan for my babies
Insurer: Spot
By: Angela White
Very slow pay if ever
Very slow pay. Kept saying they didn’t have paperwork that I had already sent them, sometimes more than once. Rejected clearly legitimate claims. After a year some claims still not resolved. Zero feedback from them. After I filed a claim, my premium nearly doubled for my two dachshunds.
Insurer: Embrace
By: Walter Coleman
Zero help, stay away if you are from anywhere close to natural distaster
My policy was put on hold in October 2023, during this time I am unable to apply discounts or make changes. They also doubled my policy when fires happened in the area, my area wasn't even on evacuation...
Insurer: Sonnet
By: Taylor Grayston
Great pet insurance!
Healthy Paws made it possible to get my dog the care she needed without having to think twice, and they even followed up after our emergency to see how she was recovering. They care about pets and customers and filing a claim is very clear and easy. We highly recommend!
Insurer: Healthy Paws
By: Mandi