217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Exceptional Customer Service
Kelsey was exceptional in her customer service answering all my questions really well. She was also a great listener and showed good patience and empathy. An exceptional asset to Fetch she is! 5 star rating well deserved.
Insurer: Fetch
By: Daniel Donaldson
I lost my 1 year old Frenchie and had…
I lost my 1 year old Frenchie and had additional questions for fetch. I worked with Kelsy who was an absolute sweet heart. She went above and beyond to answer my questions and even gave additional information and benefits that was available to us during the loss of our furbaby. In today's time it's really hard to find good customer service but Fetch you have hired amazing individuals to represent your company. I was very pleased with my service today.
Insurer: Fetch
By: Ivory DeLeon
What am I paying for?
So not only did the company significantly raise their prices, providing terrible excuses as to why, the first time we actually submitted a claim, that was a significant emergency for my dog, they practically didn't cover anything. I'm damn near paying for their highest coverage, only to not have nay of my dogs bil covered at all. Nearly $1200 bill and they covered $75.00 of it. With the ridiculous cost of the deductible fee and the significant increase to my monthly bill, I'm heavily considering canceling my account. I would honestly probably be saving money that way. If I could give no stars I would.
Insurer: Embrace
By: Michael Camilon
Not available here!
Loving all the good reviews. Went to get a quote online. House, 2 cars, RV, boat, Quad etc. As soon as i entered my address (Sombra / Sarnia area, small town Sw ontario) site says “we don’t offer services there” Crazy to think that a small town in the most heavily populated part of Canada doesn't have service. Wow
Insurer: Sonnet
By: BRIAN PRIMEAU
Very fast and professional
Very fast and professional. Jordan was so pleasant and very helpful on the phone when I called. The app is so easy to use!
Insurer: ManyPets
By: customer
Covered dog's emergency visit and TPLO surgery due to injury/CCL tear
We are lucky we signed up for pumpkin. We talked about it for a while and never did and then decided to right before a trip and an annual checkup with the vet. That week, our dog went to jump on the bed and tore her right CCL and needed TPLO. Had to send pumpkin a million documents from her vet visits, but they covered it. Originally put it on carecredit and completed the claim process which took 7 weeks and then they paid the claim out within the week that they approved it. Unfortunately her left back leg CCL is completely torn now. Hoping they cover this one since it tore compensating for the right side. We have the unlimited plan.
Insurer: Pumpkin
By: Kortney
I strongly suggest looking at other pet…
I strongly suggest looking at other pet insurance this company does not explain their policy correctly our dog was completely healthy when I took out this policy he was diagnosed with heart worms months later while being on heart worm prevention they denied his claim for treatment don’t trust this company.
Insurer: Fetch
By: Roy B
Fast no hassle refund
Fast no hassle refund
Insurer: Spot
By: Edward Northup