224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Everyone I have talked has explained…
Everyone I have talked has explained all the issues.
Insurer: Embrace
By: Bruce
I’m beyond blessed to have chosen this…
I’m beyond blessed to have chosen this company to cover my sweet Daisy. They were so helpful and very prompt to review her medical bills and send out a check to help with all that we have spent. Blessing in disguise I went with Pumpkin.
Insurer: Pumpkin
By: customer
I received my money very quickly
I received my money very quickly, I was very surprised to see it in my back account. Thank you so much. Deborah Rhodes.
Insurer: Spot
By: Deborah Rhodes
First time buyer of pet insurance
First time buyer of pet insurance. We had several surprise expenses with our new puppy. Pumpkin was easy to work with and quickly processed claims. Highly recommended. Zero regrets.
Insurer: Pumpkin
By: CBR owner
Dillon’s Doggie Creations
One of the most important components on my list in make an exceptional customer service representative are people skills, Stephanie’s people skills Ring volumes to me. Her professionalism, her communication skills, compassion and her understanding cannot be taught in a training classroom. Her caring, and her wittiness are an extra Bonus. I hope the rest of the teammates are as good. If I may say to you, Stephanie, if you carry out these qualities throughout your life, you will have a Blessed life. That is my belief! 🙏🐶
Insurer: Prudent Pet
By: James Copeland
I love how quickly they responded to my…
I love how quickly they responded to my invoices and how quick I received a check back.thank you
Insurer: Pumpkin
By: Patricia
Great service and response time.
Great service and response time.
Insurer: Spot
By: Arthur Wade
Do not expect fast service…
We have used fetch in the past without an issue. I'm not sure what has changed recently , but I am extremely unimpressed with customer service. I was mislead during one conversation and made out to be a lier in another. They claimed I was missing medical history which I was not , but once I thought it was figured out , instead of finishing my claim they restarted it and stated it would be another 15 days, putting it at 1.3 months since my claim was filed. I'm happy I have pet insurance and should have a my refund shortly , but the customer service and wait times is ridiculous. If your expecting fast service , change your expectations.
Insurer: Fetch Canada
By: Sunni coulas
Wonderful customer service and response…
Wonderful customer service and response time! Such a great company, so glad my vet recommended them when I first got my puppy.
Insurer: Pumpkin
By: Becky H
The preventive health program is well…
The preventive health program is well worth it. All claims easy to submit. But learned I need to ask for more then just a bill for a regular claim not preventive. Need notes
Insurer: Pumpkin
By: customer