216,890+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,890 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,788 reviews

4.9
Healthy Paws

11,076 reviews

4.9
Fetch

5,403 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,940 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified April 13, 2026

Easy

Clear explanations and easy to enroll

Insurer: MetLife

By: Julie Malvey

April 13, 2026

My cat had not been acting normal so…

My cat had not been acting normal so took into the vet. After drawing labs and doing an inspection noticed that her back leg is injured. Provided pain medication and wanted to do a follow up in two weeks. The insurance says it covers wellness and injury/accident. On a $400 bill only $32 was covered. The insurance doesn’t cover anything. No idea what I am even paying for when it doesn’t cover anything when you take your pet into the vet.

Insurer: Nationwide

By: Tyler Sanders

Verified April 13, 2026

Cynthia was great to work with

Cynthia was great to work with. She took care of me and helped me with enrolling.

Insurer: Nationwide

By: Victoria Mullikin

Verified April 13, 2026

Easy

Easy. Thankfully it’s easy to speak to a human and get direct answers still.

Insurer: Trupanion

By: DK

Verified April 13, 2026

Pumpkin was very easy to sign up for

Pumpkin was very easy to sign up for. This is the first time I have had pet insurance.

Insurer: Pumpkin

By: Laura

Verified April 13, 2026

It was super easy to submit a claim

It was super easy to submit a claim. Thank you, Spot Pet Insurance!

Insurer: Spot

By: Leann George

April 13, 2026

Extremely Disappointed After 13 Years of Loyalty

I’ve been a Healthy Paws customer for 13 years and have insured all of my dogs with them. I’ve always had a $250 deductible with 90% coverage, and I have never missed a single payment in all those years. I believed I was a valued, long‑term customer. Recently, I noticed my monthly premium had dropped slightly, which didn’t make sense. When I logged into my account, I discovered that Healthy Paws had unilaterally changed my deductible to $500 and reduced my reimbursement to 70% — without any clear notice, explanation, or consent. After more than a decade of loyalty, this feels like a complete betrayal. I trusted this company to be there when my pets needed them, and instead I found out major policy changes were made behind the scenes that significantly reduce my coverage. I’m extremely disappointed and frustrated. Customers deserve transparency, especially those who have stayed with a company for over a decade. I hope Healthy Paws reconsiders how they treat long‑term policyholders, because this experience has destroyed my trust in them.

Insurer: Healthy Paws

By: Rick Wood

Verified April 13, 2026

That Trupanion deals directly with my…

That Trupanion deals directly with my Vet is a great help.

Insurer: Trupanion

By: Prudence K

Verified April 13, 2026

agents are very helpful

agents are very helpful

Insurer: MetLife

By: Sandra Phelan

Verified April 13, 2026

Excellent Work

Very satisfied for the way that solve my questions and very good guidance on my questions.

Insurer: Nationwide

By: Karla Guevara

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