217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: MetLife
By: Elizabeth Walker
Just a ripoff!!!
After eight years of paying Healthy Paws insurance and finally getting back the amount close to the amount of the monthly payment. They changed my deductible from $250 to $500 and my reimbursement percentage from 80% to 70%. I dealt with the price increases from 50.07 in 2018, 112.72 in 2024, 152.44 in 2025. This year it was 142.95 down approx 10.00 but reduced policy as stated above.
Insurer: Healthy Paws
By: Karin
My dog is the poster child of pet insurance
Since I adopted Mowgli 5 years ago, he's had 3 instances of serious medical attention: splenectomy, leg amputation, and left over splenetic tissue acting out (years after the splenectomy!!). Each instance was over $5000 and Pets Best is the only reason I was able to afford his care. I can't tell you how relieving it is to not have to consider the cost of life saving treatments when I know I'm getting 90% of it back with his plan- and he definitely does need the premium plan, if you can't tell!! I tell everyone who comments on his maladies that pet insurance is the reason why I'm not destitute and he's still alive.
Easy Enrollment
Very easy and quick to enroll.
Insurer: MetLife
By: Ed Croteau
Not very user friendly
Not very user friendly. And when I had to back out and start over three times, I got three different quotes.
Insurer: MetLife
By: Dawn Inmon
Application is user friendly and very…
Application is user friendly and very simple, not to mention quick. Pricing seems to be a little cheaper than my old plan so….saving a little and less deductible was nice.
Insurer: MetLife
By: David Cortez
Poor customer care support.
They clearly don’t care about their customers. When I email, they tell me to call. When I call, they push me back to email. It’s just a pointless runaround instead of actually helping.
Insurer: Sonnet
By: Tejeshwar Singh
Extended periods of time to get claims…
Extended periods of time to get claims covered. I have at times had claims up to three months not be closed out or paid out. I frequently need to call multiple times about the same issue and takes weeks for any resolution.
Insurer: Healthy Paws
By: Libby
I was pleased to get $90 back on a…
I was pleased to get $90 back on a wellness exam. This helped cover all vaccines and his check up.
Insurer: Spot
By: Cynthia