208,287+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,287 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,701 reviews

4.9
Healthy Paws

10,964 reviews

4.9
Fetch

5,205 reviews

4.9
Trupanion

58,974 reviews

4.9
Pets Best

14,626 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified March 10, 2026

Aaaa

Aaaaaaaaaaaa

Insurer: MetLife

By: El Savit

Verified March 10, 2026

The app makes filing a claim easy

The app makes filing a claim easy. Claims are processed quickly.

Insurer: Spot

By: Georgia Lawrence

March 10, 2026

A total scam—Do not waste your money on…

A total scam—Do not waste your money on Healthy Paws I’ve been paying over $500 a month for three dogs for more than a year and have zero to show for it. We filed our first claim for a puppy with no past medical records, and Healthy Paws has dragged this out for months with nothing but excuses and dead ends. They’re demanding “medical records” for a puppy who has none—utterly ridiculous and completely irrelevant. Every time I call, I get staff who are painfully ignorant of basics and unable to escalate. They lie about supervisors being available, keep me on hold for 40 minutes, and then vanish into a circle of meaningless promises. It’s a grand show of incompetence and avoidable delays. Finally, they closed the claim and denied it for “lack of medical records,” which is ludicrous for a puppy with no history. I canceled the plan out of sheer frustration and anger at the incompetence and the money wasted on nothing but bureaucratic roadblocks. Bottom line: this company is a scam disguised as pet insurance. Poor communication, zero accountability, and a system designed to stall. Do not under any circumstances sign up with Healthy Paws.

Insurer: Healthy Paws

By: Lisa Gutman

March 10, 2026

Poor Service, The Worst!!!!!

I’ve had my pet insured with Bets Best for over 5 yrs. The Co. must have changed hands! They are the worst! I can’t get them to pay an $83 dollar came I submitted the first of Jan. 2026 today is 3/9/2026. They told me on 2/10/2026. In a letter& I quote “At this time, this delay notification does not require any additional information from you” As of today 3/9/ 2026 it is still UNPAID!

Insurer: Pets Best

By: Robert Mayfield

Verified March 10, 2026

This site was very user friendly

This site was very user friendly

Insurer: MetLife

By: Dj Mabe

Verified March 10, 2026

PUMPKIN EXPERIENCE

Pumpkin is prompt to respond to pay their claims

Insurer: Pumpkin

By: JustAnswer Customer

Verified March 10, 2026

Efficiency and clear understanding of…

Efficiency and clear understanding of my description with the claims. No surprises and easy completion

Insurer: Pumpkin

By: Jamie

March 10, 2026

Aileen was a pleasure to speak with

Aileen was a pleasure to speak with. It was actually my second time visiting with her. She remembered me from a previous call. She is excellent in customer service. She is very knowledgeable about the products and she was one of the reasons I chose Fetch.

Insurer: Fetch

By: Erin L. McMonigle

Verified March 10, 2026

Super easy and understandable

This was so easy to sign up for.

Insurer: MetLife

By: lara martinez

Verified March 09, 2026

Lucky Us to be part of the Trupanion family...

I've been paying for Trupanion for about 7 years and when I go to the vet, I upload everything. However, I haven't had anything yet get to the point I needed to file a claim. Then two months ago my boy tore his ACL. Trupanion took care of most of the bill and they made it super easy! I'm very glad to have you in my corner. It's been a tough start to the year and you have no idea how great it was for your help paying that surgery bill. Thank you so much!

Insurer: Trupanion

By: David Hogge

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