217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fair Company
Initially, my claims were rejected which was very frustrating. However, the Embrace customer service staff was really helpful with status updates and appeal procedures. I thought it was a pointless battle but they reviewed the additional information from my pet’s veterinarians and eventually reversed their decision and approved my claims. Very grateful for all their help.
Insurer: Embrace
By: Ian
The process was quick and efficient.
The process was quick and efficient.
Insurer: Embrace
By: Laurie Taylor
Just started so we will see it together
Just started so we will see it together
Insurer: Sonnet
By: Ahmedzaid Said
I like pets best it takes a month to 42…
I like pets best it takes a month to 42 days for pets best to let you know if approve or denied for accident. However, what i dont like is if you had accident only policy and pet had a minor injury like a scratch or bite wound that could heal in like less than 2 weeks. If you decide add illness how you know if they will cover any illness. Then they say they can deny the illness say its preexisting but it depends on case. I mean thats stupid so how do i know if any illness will be covered at all in future. My cat is pretty healthy and vet says cat healed pretty good from scratch and you cant see it. Also bite wound was gone. I mean if you take action right away with accident a cat can heal if its so minor. I dont understand if you want to add illness why do they say previous injury are not covered when covered under accident. So basically if add illness its like you aint sure. I swear if my cat in future ever gets sick and they dont cover. I am go drop pets best and i will tell everyone about them. If they approve then maybe ill tell people they are ok. I mean accident they are good but illness im afraid. It is a 14 day waiting period for illness. I think my accident starts next day because i change my policy. I really think if you update the policy to illness they should not count injury they cover against you if you add illness. I mean they are get more money. They should be happy about that and somehow be able update policy without cancel it.
Insurer: Pets Best
By: King Linus
Jessica has been the Best!
My experience with Embrace has been great so far thanks to my Claim Adjuster, Jessica C. Jessica has been super thorough and prompt with communication, and patient with all my questions and requests for onboarding my dog Ace onto his plan.
Insurer: Embrace
By: Momoko Kaneda
Customer service was awesome and…
Customer service was awesome and knowledgeable, compassionate and understanding.
Insurer: ASPCA
By: Elizabeth Cordero
Sonnet is where it's at!
Sonnet gave me exactly what I needed for my insurance needs and did not feel pressured during the process. I would highly recommend Sonnet for your insurance needs! Thank you Sonnet!
Insurer: Sonnet
By: Gray
Always helpful and appositive attitude…
Always helpful and appositive attitude have always enjoyed speaking to your staff and appreciate the fact that they always ask how my dog is by name
Insurer: Fetch
By: Richard Gilbert
Do not pick this company for your pet
My dog has been with this company since he was 6 years old. And the price started off really good. Maybe around 32 a month. He is now 16 and a half and they want me to pay $350 a month and he doesn't even go to the vet that often and it never equals out. I would never recommend this company. Really do your research but I know no other company will take my dog now so I have to stay with them and I have to keep my dog covered. Obviously the owners of embrace are not dog lovers. They don't see dog that their family. They only see a dog as a dog. You can tell by the services that they provide. They always want to talk a bunch of rubbish to Make it seem like they're doing everything the same as everybody else! I would never pick this company or recommend it to anyone! Talk to a veterinarian. Find out which ones they think are the best.
Insurer: Embrace
By: customer
I was hesitant to get Insurance
I was hesitant to get Insurance, I had always opted for the savings account route but the rescue coordinator who managed my dogs adoptions highly recommended Embrace. The rates were low and the dogs were new to me, so I decided to give it a try for a year. I have been with Embrace for 2.5 years and they have been nothing but amazing. One of my dogs had an ER visit within months of getting insurance, the person handling my first claim was so kind and caring. Recently my other dog had a tumor and subsequent surgery and chemo. The peace of mind that having insurance provided is priceless. My claims were processed very quickly and the entire process was straightforward and easy. I would highly recommend Embrace. I really like that the coverage is annual, not per incident. My premiums have increased, but again the peace of mind is definitely worth every penny.
Insurer: Embrace
By: Brooke Thompson