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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Terrible service
Terrible service, they love to give you the run around when is time for claims. I do not recommend their service.
Insurer: Embrace
By: jose flores
Quick Reimbursement
My claim was processed very quickly. Pets Best had clear communication about what additional documentation I needed to provide. The app was very user friendly and allowed me to receive reimbursement fast!
Insurer: Pets Best
By: Victoria Durr
Scam
Scam. The last thing they care about is your pet. Money. That’s there focus. Have had my dog on this insurance since 1. Never made a claim partially because their deductible and fine print don’t allow a claim to go through. Then they raise premiums as your dog gets older therefore keeping you engaged in their insurance. Do your diligence, and you will see exactly how they operate I only wish someone had told me this 10 years ago.
Insurer: Trupanion
By: Jeff Levine
Fast & Easy
I submitted a claim for my pet and it was approved and funds sent within 4 hours. Super easy & quick.
Insurer: Embrace
By: Lynn Oliver
Initial claim experience
My first experience with filing claims has been painless.
Insurer: Embrace
By: Ilene Goldsmith Sporkin
SPOT Helps in a Tight SPOT
Unfortunately my pet has had back to back incidences that have resulted in them being in and out of the vet and ER recently. Thankfully, SPOT has given me some of my financial freedom back so I can make better choices and help my elderly feline when I need to. Thanks SPOT! ❤️
Insurer: Spot
By: Samantha Fox
Web claim is very easy to negotiate.
Web claim is very easy to negotiate.
Insurer: Embrace
By: Robert
Best pet insurance
Recently our 3yr old cat ate the rubber end of nerf bullet, resulting in emergency surgery, medication and many follow up visits to the vet. Trupanion covered everything within our plan and paid out within 3 days. Had we not had Trupanion, I don’t think we could have afforded the surgery. And, when I made a mistake with one on the claims, the Trupanion team corrected it quickly and didn’t make us feel stupid for having done so. We are grateful to have Trupanion. One of our other pets is insured by a different company, and in comparison, Trupanion is most easiest to use and submit claims, most affordable, and has the most honesty and integrity when dealing with its customers.
Insurer: Trupanion Canada
By: beth ellerker
What made my experience great is the…
What made my experience great is the prompt response really love this insurance for my pet❤️
Insurer: Spot
By: Danielle Nava
The claims process is so easy and…
The claims process is so easy and straightforward. And I really appreciated receiving an initial email asking how my cat was doing. She is thankfully on the mend and working with Fetch has provided some much-needed peace of mind. Thank you.
Insurer: Fetch
By: Karen