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Ease of use
I at first was nervous about the process of doing this claim. however, after reviewing metlife site and discussing with a person, I proceeded forward. The process was pretty straight forward and easy to follow. make sure to have a scan copy or pic of your service. Make sure it was clear, and it has all the needed information. I have done all of this and that made it a easy process. I would recommend using Metlife insurance because they coverage isn't confusing and the claim process was easy to understand.
Insurer: MetLife
By: Clarice
Very easy to get the claim approved
Very easy to get the claim approved
Insurer: Figo
By: Joyce
I am pleased with my coverage for my…
I am pleased with my coverage for my dog Benni. He got sick and this ins. paid all benefits for him, but now I see all my pets insured with SPOT are having their rates raised by quite a lot upon renewal. Some ins. I haven't even used. Very disappointed and I'm looking for replacement ins.
Insurer: Spot
By: CusMary Baker-Lauderdaletomer
Always great service
Always great service. Friendly, knowledgeable staff. A pleasure to do business with.
Insurer: Embrace
By: Harvey Miller
With you to the end
I adopted a senior dog when he was 9 and ended up switching insurance to Embrace early on because their rate was super competitive. That choice came with a bunch of other perks. The submission process was simple. The reimbursement criteria was clear. Any staff I dealt with were super helpful. The last 2.5 years of my dog's life were a lot, medically speaking. He beat lymphoma and lived a really long time with kidney disease (with a bladder stone removal surgery in the middle!) And because I had this insurance, I never had to make a decision where money was a factor in whether I could help my dog continue his fight to keep living. My only criticism is that their app and upload technology have become increasingly difficult to work with. I can't even use the app to submit a claim without it crashing. I would strongly encourage them to allocate some resources to improving this essential piece of their infrastructure.
Insurer: Embrace
By: Marie G.
Best Customer Service, Ever
Most insurance is the same, similar costs and similar coverage. What makes a provider stand out is how they treat you. If you call Embrace you will speak to a person within minutes and they will be kind and helpful. When you make a claim you'll get a response within days and the payment then or soon after. Some other place may have a slightly cheaper rate but no where else has this level of customer service!
Insurer: Embrace
By: Mitch
The insurance is okay
The insurance is okay. Verify you have the correct zip code with them. Mine went unverified for a year and I called to quote adding another dog and because my zip code was wrong my rate went up $16 per month.
Insurer: Embrace
By: Colton Malone
I am very happy with this insurance.
I am very happy with this insurance. They respond quickly the claim are processed very timely.
Insurer: Spot
By: Judy T