224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Useless
Claims process is too much of a hassle. We provided the paperwork multiple times. They rejected claim for something unrelated to what was requested. My wife spent hours on the phone with them explaining the circumstance. Find another provider, they are simply not worth the effort or consideration.
Insurer: MetLife
By: Gregory
I got embrace for my new puppy's…
I got embrace for my new puppy's insurance and he had a allergic reaction to something and was covered in hives and so we took him to the vet hospital and on the same day both the vet hospital and I submitted the invoice along with the soap and they still haven't reimbursed us yet and it's almost been a month and they keep asking for the same information we already sent them and we keep sending it and still no luck and it's been about 30 days and they are saying it might take another 30
Insurer: Embrace
By: Sara Coon
I feel like Wes was helpful answering…
I feel like Wes was helpful answering question and helping me understand the details of the insurance plan without any pressure to buy.
Insurer: Embrace
By: Brian
Easy to Work With
Prompt reimbursement without any hassle. Covered what I expected.
Insurer: Spot
By: Tracy Courtney
5 star service but 4 star rating just…
5 star service but 4 star rating just because they are leaving the province of alberta
Insurer: Sonnet
By: Theodane Matthews
ManyPets Does It Best
When we think of insurance companies we usually think of organizations to find every opportunity to not pay. ManyPets goes against the grain. Our dog has had a couple vet visits ranging in costs, ManyPets has always been detailed, upfront, and fair about what they cover and what they don’t. Their customer service are very nice and knowledgeable people. Both interactions I’ve had this year have really impressed me. I even had a wonderful conversation with one representative about her profile picture which happened to be her dog.
Insurer: ManyPets
By: Thomas B.
Carmen was very personable and helpful
Carmen was very personable and helpful. She took the time to make sure I was satisfied with the policy I chose. She was fantastic. ~Theresa Trinka-Hoard
Insurer: Prudent Pet
By: theresarunshotmail.com
Spot has been great and I would…
Spot has been great and I would recommend it to anyone
Insurer: Spot
By: Travis Ward
Pre-Existing Condition? Nope, not us!
We had a new puppy and he went in for stitches because he stepped on glass. Embrace requested medical records from the hospital and they were submitted, but then the claim was denied for a pre-existing condition. How is stepping on glass and needing stitches a pre-existing condition? There was a second incident that was also a freak accident that Embrace deemed pre-existing. I work in a "people hospital" so I do understand what pre-existing means - what this puppy did, did NOT qualify for pre-existing. He was a puppy and just had some happy feet. We never received reimbursement after sending notes and making calls. I am very disappointed and will not refer anyone to use Embrace. I actually canceled the policy last week.
Insurer: Embrace
By: Theresa Gibson