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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick to respond
Quick to respond! I couldn’t ask for a better pet insurance.
Insurer: MetLife
By: Cyndy Mounts
This the worst Insurance ever
This the worst Insurance ever. I submited a claim in July and I didn t receive any response from them i call 5 times about my claim, i had to do his work and ask the Clinic for the history to send it to them because they didn t do it.After 4 months I kept paying $70 every month, and they never solved my problem.
Insurer: Embrace
By: Marcela Carballea
Ruby’s review
Excellent experience with our vet and the wonderful staff at Claremont vets. Prompt reimbursement from Pets Best. Our dog is doing very well.
Quick payment
Quick payment. Explanation of allowable clams.
Insurer: Pumpkin
By: Harold Bryant
Easyclaim processing.
Very easy and fast claim processing.
Insurer: Embrace
By: Steven
Good coverage, but not transparent about rising premium
I like that you're clear about reviewing claims and which claims will be covered, I've had a great experience in that regard! But I don't get notified when the premium rises. My premium increased over the past two years and I don't really know what to expect in the future, and I'm not notified when it happens. Also, the app is horrendous. I can't look at my updated policy packet!
Insurer: MetLife
By: customer
Trupanion provided immediate assistance!
Being able to provide my Trupanion policy number at the time of my pet's visit was a plus! Perhaps all company's allow this but any questions about coverage can be resolved by the Vet. The Vet assistant also claimed that Trupanion was a great company to deal with. Within 10 minutes of her call to Trupanion, I was given positive reassurance of coverage during my emergency visit!
Insurer: Trupanion
By: Kevin C.
Happy with Overall Experiences!
We are very happy with you prompt responses and communication with the claims we have submitted! Thank you for making the process easy!
Insurer: MetLife
By: Kathy C
Great communication and coverage
Great communication and coverage, claims paid fast,
Insurer: Trupanion
By: Laura Sinclair