154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 23, 2025

Easy ennrolling a new pet

This was so simple to get my new Maine Coon cat on my insurance policy.

Insurer: MetLife

By: Donald LePage

Verified October 23, 2025

Spot is great

Spot is great, every claim I’ve submitted has been processed without any issues and quickly. You never need pet insurance until you do, and then you are so glad to have it.

Insurer: Spot

By: Joy Dolan

Verified October 23, 2025

Best decision I made when adopting puppies

The responsiveness of the Met Life group when I have a claim is phenomenal. They address my issues in a very timely manner. When I have contacted individuals for inquiries, they are thoughtful and knowledgeable. The confidence I have in my coverage makes me feel like my pets are protected. I often think about when I made the decision to adopt 2 puppies at one time. That was not a decision but really a leap of faith for a person who had not had a dog in over 30 years. But getting pet Insurance was the best decision I made in this process.

Insurer: MetLife

By: Michele

October 23, 2025

Buyer beware they will raise your rates tremendously, even if you don’t use it.

I have been with Trupanion for over a year and a half not quite two years. I bought $150 a month 2 dogs I believe my deductible 700. I have never used my insurance. My dogs have never had any issues I get a bill this month. It’s gone up $67 a month. They said due to the age of the dogs and the Possible complications that would arise in the future. Stated if I wanted to keep the same price that I couldI raise my deductible to $1000. Who does that? I’ve never even used their insurance just had it for that emergency but to raise it $67 a month in less than two years they’re both just a little over two no health conditions. So I would say buyer beware. And stay clear.

Insurer: Trupanion

By: Alisha Regan

October 23, 2025

Answered my questions

Answered my questions. He gave me time to transfer money within my bank. He had a good sense of humor and was knowledgeable.

Insurer: Fetch

By: Jenny Drake

Verified October 23, 2025

Cancer diagnosis

My dog is going thru a rough time as she got diagnosed with liver cancer. Having Spot Insurance has helped tremendously! They approved all my claims so far and I’ve gotten reimbursed in a very timely manner! I will definitely use them if I ever get another dog. Thank you Spot!

Insurer: Spot

By: Melissa Long

October 23, 2025

Do not trust them. Make sure you have sent them all medical history before purchasing and have it cleared with full knowledge of what they will cover otherwise they will just jerk you around till ur out of coverage time

I have two policies with embrace. Never used them. I decided to give it a try with three bills from emergency vet visits in 2024. They weren’t bad but I had honestly forgotten about the insurance and just decided to see how it worked out. After six months of trying multiple phone calls. I was unable to get my receipts taken care of because they said Codie had been seen by a vet they had no records for in 2020. I was like ummm no I gave you all his vet visits. As he was rescued during the pandemic I had about four visits with different vets per who was excepting. I did a premimiary full exam with a one vet then had to go to another for follow up and finally switched a to a different one based on location and personal experience. The three bills were all less than 350 dollars. And were for diarrhea and one for a rash! It was no big deal dermatatis and probably something he licked in the Florida grass as he is a hound. But still they refuse to pay nor communicate with me. No matter how long I sit on the phone or how many calls I make. Mind you I have both and emergency and routine care policy that I have thus far paid them over 4500 dollars for. I’m canceling because this is ridiculous. They are just taking my money. And I can’t do anything about it. My next call will be a report to the bbb. They literally have stolen my money I feel. Hopefully someone is getting paid out with it.

Insurer: Embrace

By: Eyesontheskyosu

Verified October 23, 2025

I submitted a claim and the process…

I submitted a claim and the process went smoothly. I got paid in 11 days which was awesome.

Insurer: Spot

By: DEBORA RAMIREZ

Verified October 23, 2025

My experience was easy and to the…

My experience was easy and to the point. Just how I like it!

Insurer: MetLife

By: Camad Hembree

Verified October 23, 2025

It very easy to make claims.

It very easy to make claims.

Insurer: MetLife

By: customer

Compare top pet insurance providers plans.