208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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How fast I received my payment for the…
How fast I received my payment for the claim.
Insurer: MetLife
By: Latoyia Bush
Good coverage but customer service can…
Good coverage but customer service can be a pain. Often disconnected and have to ask ove and over again for things to happen.
Insurer: MetLife
By: customer
Had a good experience it was really…
Had a good experience it was really easy!
Insurer: Nationwide
By: Parking.com Customer
Quick response. Great customer service.
Quick response
Insurer: MetLife
By: Maloney
Highly Recommend
Metlife's site is easy to navigate. My claims are processed within a few days and I have not experienced any issues with using them.
Insurer: MetLife
By: Jay
Great Customer Service
The ease of filing claims is excellent. We've always found the interface user friendly. We were annoyed to have part of a claim denied. The charge was listed as "routine blood draw" meaning the routine things you check on a dog when they are ill. The discharge notes clearly stated this, but the initial review denied the claim due to how the charge was listed (clearly not reading the notes). When we called to appeal, customer service was wonderful, worked with us to issue the appeal and the claim was reviewed and paid within 3 days. So while we weren't thrilled to have to go back and appeal, the process was easy and agents helpful.
Insurer: MetLife
By: Lolo
Easy
The process was easy and the reimbursement was quick.
Insurer: MetLife
By: Cynthia Hynes
Quick verification of records and quick…
Quick verification of records and quick payment. Could not ask for anything more. No hassles!!!
Insurer: Trupanion
By: Heather