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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claim submission process…
The ease of completing the claim submission form and the expediency with which it was addressed was commendable. The communication is exceptional, whether via text or phone. You have an amazing, professional, caring, competent staff. Don’t change a thing!
Insurer: Trupanion
By: Gail
The representative that I spoke to was…
The representative that I spoke to was helpful and patient. I have a lot of pets that I want covered and I knew it was a lot to take on but I’m happy that I was helped by him.
Insurer: Nationwide
By: Wyatt Wargel
Very prompt response to my claims
Very prompt response to my claims. Much appreciated.
Insurer: MetLife
By: Happyartist
I spent a lot of time looking at the…
I spent a lot of time looking at the various Pet Insurance providers, but I still felt like so much of the decision depended on the unknowns that I was trying to insure against! So I can't really remember what convinced me to go with MetLife Pet at that time, but I've had nothing but positive experiences after this first year. I'm really, REALLY glad that I got pet insurance right from the beginning, and that would probably be true no matter which company I purchased insurance through. That being said, I've had no issues submitting claims or being reimbursed under my plan, and I'm glad I picked one that's been working so well for us.
Insurer: MetLife
By: R j
Easy enrollment
Recommended by a friend. Very easy enrollment.
Insurer: MetLife
By: DD
I haven’t used it yet
I haven’t used it yet
Insurer: Nationwide
By: HOMER S
My puppy had to have surgery…
My puppy had to have surgery unexpectedly. I submitted all the paperwork for the claim and after the deductible the amount owed back to me was deposited to my account in a matter of a few days. Great response time.
Insurer: Spot
By: Jennifer Lindsey
App is easy to use and upload claims.
App is easy to use and upload claims. Though there are often issues seemingly with submissions, leading to frustrations.
Insurer: MetLife
By: Kim H.