217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Response time is decent
Response time is decent. Direct deposit refund is quick after claim's completed. I don't like the drop down menu options for reason for claim. Everything doesn't fit into the options, and there is no option for 'other' to explain on the initial drop down.
Insurer: Spot
By: SF
No issues with claim process
No issues with claim process. Simple process and quick payment!
Insurer: MetLife
By: Nick
Aileen Andino was very professional
Aileen Andino was very professional, polite & very knowledgeable about the Insurance. It was a pleasure speaking with her. I am glad I called.
Insurer: Fetch
By: Ray C
Worst insurance
Worst insurance Honestly I’m looking at a better option they don’t communicate they just make their decisions. They don’t inform themselves correctly.
I love how I pay for a service and get…
I love how I pay for a service and get the best service as a customer, ive had the best experience
Insurer: MetLife
By: Joselito Gutierrez
Easy to Submit claims & Great Customer Service
Easy to Submit claims and they really helped out when our 8 month old puppy needed emergency surgery. They cover what they say they cover and it has been a pleasure to know their insurance is there for peace of mind and know our puppies will be taken care of without breaking the bank if they have an emergency! Would recommend to everyone!
Insurer: MetLife
By: Kristopher Carbone
When we signed years ago
When we signed years ago, we were told things would process with in 3-5 days. We have never seen that heppen lately. payment is awesome auto depoit
Insurer: MetLife
By: Tony Roof
I still have not received my refund of 34.56
I still have not received my refund, it upset about that other than that everything is good
Insurer: MetLife
By: Patsy
Great service and Easy to use
Very Easy to file a claim on line and good follow up emails to view status - thank you for great service !
Insurer: MetLife
By: Jim Krieger
Seamless and quick process
Seamless and quick process
Insurer: MetLife
By: customer