208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to use - Fast to pay
Trupanion makes the process so easy and they are always fast to pay the claim. Thank you!
Insurer: Trupanion
By: Julie
Our small Chhuahua Pebbbles had 5…
Our small Chhuahua Pebbbles had 5 strokes last week after being attacked by another dog. Pet Emergency in Palm Beach Gardens Florida had her in minutes. The team of doctor and assistants did a fantastic job of gettin her on her feet. They kept her 24 hours and administered exceptional care. We filed a claim true Pet Emergency and the claim was settle within minutes. We have been with Trupanion for several years and have nothing but praise for the servce and customer care, especilly in time of needs.We highly recommend.
Insurer: Trupanion
By: Bob Armand
Very easy to submit a claim
Very easy to submit a claim, and it was handled quickly.
Insurer: Pumpkin
By: David Wolff
Quick and easy to sigh up
Quick and easy to sigh up. The prices are very affordable and the policy offers more than a lot of other companies.
Insurer: MetLife
By: Debora Dolfi
The payment was made quickly and…
The payment was made quickly and relieved me of a lot of stress.
Insurer: Trupanion
By: Genie
Signing up was easy
Signing up was easy, Darren was courteous and answered all my questions!
Insurer: Nationwide
By: Vincent
The documents were mislabeled after…
The documents were mislabeled after they were uploaded which caused my full claim not to be paid out on the first review. It took multiple calls for them to finally get it correct.
Insurer: MetLife
By: customer
Some of the worst customer service I've…
Some of the worst customer service I've ever experienced. In an emergency situation I was told by the online chat agent that I needed to speak with a supervisor over the phone and that I would get a call from them in, at most, 48 hours, which was already frustrating, but that I was listed as priority since it was an emergency so it would probably only be 4 or 5 hours. It actually took them 8 days. 8 working days. Completely useless. They were rude, dismissive, and actually found some pretty creative ways to make everything worse, such as cancelling my refund cheque (which took 6 weeks to arrive) the day before it arrived, just to then issue another one (which took another 6 weeks to arrive). If you want a company that actually cares about pets or humans, this is not it.
Insurer: Fetch Canada
By: Meghan Macdougall
Easy and comprehensive.
Easy and comprehensive.
Insurer: Nationwide
By: Tafina Adgers
I submitted a claim and it was easy to…
I submitted a claim and it was easy to get reimbursed
Insurer: Spot
By: customer