224,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rebecca
Rebecca (Dallas) was beyond helpful. Even though insurance doesn't fit my needs as my pet has a diagnosed condition already, she did not dismiss me. She discussed other possible options for assistance from her own personal experiences. If I can get my pet through the current battle we are in I most definitely will be back to get insurance for any future needs based solely off the level of care and concern she had while knowing the conversation was not going to lead to a sale at the moment. I truly appreciate this sort of customer service as I myself work in the customer service field, people like her are a dime a dozen. Rebecca, thank you from the bottom of my heart. Today's been a day of many tears and feeling so torn and it truly made my day better being on the line with somebody as compassionate and friendly as you. Wish us luck on our journey and I hope I get to talk to you again.
Insurer: Prudent Pet
By: Stephanie
Excellent customer service
Excellent customer service. Sonnet Insurance provides wide products offering at reasonable rates. Would highly recommend.
Insurer: Sonnet
By: Jessica Appadu
Completely satisfied…
I have been an Embrace member for over 6 years. I now have two dogs insured through them. Easy to use app and benefits are outlined well. No surprises. Customer service is top notch. Recommended to my daughter for her new pup too!
Insurer: Embrace
By: Brenda Scheibe
The claim process is so straightforward…
The claim process is so straightforward and easy to handle online. We have 3 dogs ages 5, 9, and 12. The monthly premium has risen considerably but is well worth it. Our 12 year old dog is now being treated at an oncology practice about an hour away from us. This is the same veterinary practice that saw us through treatment of two pups with cancer between 2011-2012. We knew after that experience that we would get pet insurance moving forward. We love Embrace!
Insurer: Embrace
By: Sallie Sterling
Easy to use until you need customer service
It's very easy to sign up and set up autopay. The website is easy to use. Until you need any type of customer service, Embrace is fine. If you have questions, need to submit a claim that doesn't easily align with the pre-filled options, then you will email, call, and get nowhere. After 2+ years as a customer, I canceled and went with another company that provides basic customer service.
Insurer: Embrace
By: Assistant
Easy, efficient, prompt...great organization.
Embrace's website is super easy to use as was selecting the best plan for my multiple dogs and their unique situations. The website allows you to pick a plan with variable deductible amounts, coverage amounts, exclusions, etc. per dog. I was able to vary these amounts and immediately see the effect on the monthly rate per dog. With multiple dogs of various ages and issues, this was great. We recently lost our beloved dog to a snake bite. The website made it very easy to file the claim, and I was reimbursed very quickly and directly into my checking account. No hassle, no difficulties, and super kind representatives sensitive to the situation. Best insurance ever!
Insurer: Embrace
By: ReNae
Sonnet is the greatest company to work…
Sonnet is the greatest company to work with; they constantly go above and beyond what I had expected of them, and they are a pleasure to deal with.
Insurer: Sonnet
By: Gorytah
You have made having a pet so easy
You have made having a pet so easy! I am so happy I joined spot.
Insurer: Spot
By: Katie Nelson
Easy to submit claim
Easy to submit claim - Fast reimbursement
Insurer: Embrace
By: Terry Rieger
I feel confident choosing Prudent Pet
As a pet parent most of my life, I’ve tried several pet insurance companies, always looking for the best way to protect my fur babies. I was pleasantly surprised to happen upon the Prudent Pet health insurance company. I was pleased with the pet health coverage available to me, and I was blown away by the extremely helpful and honest customer service. I was actually able to speak to a “real person” and get immediate answers to my pertinent questions. Rebecca, the customer service rep I was fortunate enough to deal with, was honest, knowledgeable and she made sure all my questions were answered to my satisfaction. For something as important as pet health insurance, I feel very comfortable and confident choosing Prudent Pet Insurance for my furry family.
Insurer: Prudent Pet
By: Amanda