224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Company
I appreciate the streamlined process SPOT uses for requesting reimbursement. I also like that I can speak to a live person easily when I have questions.
Insurer: Spot
By: Dawne' Phenix Alessandro
Service by the rep was amazing
Service by the rep was amazing. Very friendly and offered more info than I had thought to ask for.
Insurer: Sonnet
By: Leona Ashcroft
Great insurance!!
Great insurance! Great coiverage! Great Prices! You can adjust to your needs. Claim was very very easy to submit and a very fast response. Recommending SPOT to everyone!
Insurer: Spot
By: helga
To make a claim was easy and fast
To make a claim was easy and fast. I got a reimbursement very quickly as well. I just wish they would’ve reimbursed a bigger amount of my claim. It was still not bad.
Insurer: Spot
By: Maria Dorante
Jaydeep knows how to treat customers…
Jaydeep knows how to treat customers with manners and courtesy !!!
Insurer: Sonnet
By: Tadeush HOLLAND
Seamless submission
The claim submission with Embrace is seamless and I love the Fetch Dog element.
Insurer: Embrace
By: Barbara
We love Healthy Paws
We had a fantastic experience with Healthy Paws. Piggy became suddenly paralyzed and needed emergency spinal surgery. This was very stressful and expensive. We submitted our invoice from the hospital and were reimbursed within 2-3 days. Healthy Paws helped turn a horrible incident into a less stressful one with their quick processing time. We would definitely recommend them!!
Insurer: Healthy Paws
By: Channing
The policy was easy to set up and…
The policy was easy to set up and customer service was excellent. Thanks to USAA, I got a discount for my pups insurance.
Insurer: Embrace
By: Birgit
Sneaky clauses
Apparently the policy excludes conditions that arose in a prior policy year, even if you were insured with PHI at the time. What a scam! I’ve never heard of any insurance working in this manner. Our dog developed a cyst in April but our policy renewed in May. By the time he was seen by a specialist, who is recommending surgery, we were into a new policy year and therefore this is considered a pre-existing condition so none of the specialist fees nor surgery will be covered even though we were insured the entire period. Make sure your pets’ illnesses occur in isolated years otherwise your claims won’t be paid! How ridiculous! I’m sure it’s clearly written in our policy (the lawyers would have made sure of that) but this is so contrary to how I’ve ever experienced insurance that I didn’t notice that restriction. It’s totally understandable if the condition arose before we got insurance but this is nonsense.
Insurer: PHI Direct
By: E
I am very happy
I have had my dog insured with Pets Plus Us since he was a puppy. I have never had a large claim until recently. I often thought that I was wasting money since my claims were small. However, recently my dg required treatment that was very costly. I submitted my claim to Pets Plus Us and within a few days I received my reimbursement. I am very happy with the service and so thankful that I kept my dog insured.
Insurer: Pets Plus Us
By: Michele