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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’ve always had positive interactions…
I’ve always had positive interactions with Embrace’s representatives. They are very helpful and answer all my questions. Their service and follow up are always on point and quickly handled. My claim submissions submissions are easy to do on line and responses are timely.
Insurer: Embrace
By: Nancy Ramirez
They cover nothing
They cover nothing. This insurance is NOT for pets or pet owners of animals adopted from pet rescue locations. They’ve stolen over $600 and essentially only cover calamities, which I already have much control over as I am not a reckless pet owner. Don’t purchase Embrace.
Insurer: Embrace
By: James
Communication is not great
Communication is not great. The option for messages and email results in no responses. I had questions about reimbursements and getting them the information they needed. No response. Calling results in being on hold all the time. So communication is the weak link but otherwise happy.
Insurer: Embrace
By: Virginia Mike
I dreaded getting pet insurance
I dreaded getting pet insurance. But I did it.. I was so excited to get my reimbursement for Gracie so quick.. no hassle.. Love Spot.. so far sooo great!
Insurer: Spot
By: Joni
Amanda Mellow's Enthusiasm
Amanda Mellow's enthusiasm for animals and for your company is very impressive. In fact its presence, in addition to the attractive terms and cost of your product, made enrollment with you a very easy decision. She is quite good.
Insurer: Fetch
By: Tom Evans
Great experience
The app finally works great. Claim was straight-forward and fast.
Insurer: Spot
By: Kelly
Always there for me and zoey....thank…
Always there for me and zoey....thank you
Insurer: Embrace
By: Michelle Hefner
Went very well and claim process was…
Went very well and claim process was smooth and easy. I appreciate the prompt turnaround also
Insurer: Spot
By: Will E
Made my first claim and Spot was very…
Made my first claim and Spot was very quickly responsive and supportive in the claim. The process was super simple. So much appreciated.
Insurer: Spot
By: MC