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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Do NOT get this insurance if you care…
Do NOT get this insurance if you care about your money and/or your pet. Even my vet is appalled at their unsound and unethical practices. They asked me who my pet insurance company was so they could steer other clients away from them. I purchased this a little over a year ago for my husky. Not only did they double his annual cost (I paid $379 the first year and it rose to $734 the next year), but we moved one mile out of a downtown city to a suburb, where theoretically the cost should have gone down, if changing at all. I understand as your pet ages the cost will increase, but this is outrageous. On top of this, they are snakes and find a loop hole to generalize every condition your pet has ever had and find a way to tie it back to “pre existing conditions”. I can provide many examples of this, including how my dog got a yeast infection from swimming in a lake, and they denied it saying it was “unspecified allergies”. They also love the term IBD and generalize and deny any GI upset, even if it’s from eating something bad. No only have I wasted thousands of dollars on this insurance, I’ve lost out on thousands of dollars in claims because they deny everything in sight. You also can’t live chat or get in touch with anyone at the company. It’s all bots - not even an option for a live agent. They purposefully make it a nightmare. Don’t even think of trying to dispute a claim. Please, take my advice and save yourself thousands of dollars. I am sick to my stomach at the events that have unfolded from dealing with this company. Do NOT do business with this unethical company.
Insurer: Fetch
By: Melissa Call
Quick claim processing
Filing claim online through app was extremely easy and payment was prompt. This was a checkup with a couple of vaccinations for our two kittens.
Insurer: Embrace
By: martin klein
Easy and stress free …
The claim process was so easy and honestly a relief after such a scary experience with our fur baby. I was expecting it to be complicate and a long process. It was quick and painless. So glad we have embrace pet insurance.
Insurer: Embrace
By: Kelli Belfatto
Spot On
I was a little leery of buying insurance for our little cat. When he became ill and I had to take him to the emergency room, I contacted Spot when the bill came back at $1,300. The customer service representative was very helpful and sympathetic. The forms were pretty easy to fill out, and I was quickly paid. I am so glad that I bought Spot!
Insurer: Spot
By: Matt
Great coverage and fast claim…
Great coverage and fast claim processing.
Insurer: ManyPets
By: Angie & Joseph Rice
Best Pet Insurance
Best service ever. It took me some time to do the claims the right way but after that it was very easy and their customer service is good too. I definitely recommend it to other pet parents.
Insurer: Pets Plus Us
By: roula
Great experience!
The claim team were professional, knowledge and quick.
Insurer: Spot
By: Aazi Sharaf
Good Decision
Fetch covered expensive surgery when my 4 mo old puppy fractured her leg. What a good decision to get Fetch.
Insurer: Fetch
By: Rosie’s Mom
The people at Figo are great; Pet Cloud needs work
The people at Figo are great! They have been very helpful in helping me get my Pet Cloud working. They have also been great about helping me to file my first claim. The reason I didn't give the 5 stars is that the Pet Cloud app which you are instructed to use for filing claims doesn't work when I try to file my claims. I can use it to upload my documents and manage my account, but when it comes to filing a claim, I get the "spinning wheel of death". Hopefully that issue will get fixed soon so that I can get my claims filed and processed quicker.
Insurer: Figo
By: Linda