217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very fast turnaround on my claim
I was not sure how to file a claim. That was the only issue. I called the phone number on the policy and they gave me all the info I needed. They are always super nice.
Insurer: Prudent Pet
By: SusieC
Embrace is easy and helpful
Embrace has always been very helpful and fast with claims. Customer service is great to work with. The app is very easy to use, claims can be submitted within minutes. I would give 5 stars but they are very expensive, my cost rises drasticly every year. For the price I have to pay, they lose a star.
Insurer: Embrace
By: Nik P
Prompt service and easy filing
I’ve always had prompt service from embrace. I typically have a check within a week of filing and really have zero complaints after 20 years. Customer service is friendly and responsive. In the recent year or so filing has become even easier. Great company!
Insurer: Embrace
By: sam hallyburton
Prompt and fair with reimbursement
I was very pleased with both the promptness with which they paid out both my emergency veterinary claims for my dog, as well as with the actual amounts that they covered. This company covers what they say they will cover, no questions asked.
Insurer: Healthy Paws
By: Ira Kaufman
Worst Experience ever - Pathetic totally
I had to take my dog to the vet on Jan 10th for which I submitted a claim on Jan 11th 2024 On Jan 25th 2024 I get a notification on the app that the documents are missing and I need to upload the invoice and receipt and previous vaccinations hence I do that On Feb 5th I get notified that I need the documents to be uploaded and they are same set of documents which I uploaded it’s really frustrating when you cannot talk to anyone and all they want to say is “Here is the link to upload the documents” I think before asking us to verify that “I am not a Robot” they should verify themselves that their customers are “Not Dealing with a Robot” NO CUSTOMER SERVICE AT ALL !!! WILL NEVER EVER RECOMMEND ANYONE WITH FETCH PET INSURANCE
Insurer: Fetch Canada
By: Hardikkumar
Such a breeze!!!
The claims process has been a breeze. My dog has gone through a series of visits to diagnose her lame leg. Embrace accepted the claims with ease and made prompt reimbursement which really let me worry less about the insurance and more about helping my fuzzy 4-legged friend heal faster!
Insurer: Embrace
By: GEMcCowin
Submitting claims is easy and the…
Submitting claims is easy and the response time is incredibly fast.
Insurer: Embrace
By: Customer
Easy to use and claims process is…
Easy to use and claims process is simple and easy to process.
Insurer: Figo
By: customer
Very prompt in replying to all phases…
Very prompt in replying to all phases of the claim process and responsive to any inquiries I have had regarding my claim. I am very pleased with Pest Best. This is the first time I've had pet insurance and wasn't sure what to expect. Pets Best came highly recommended from my vet office, who I highly respect, and it's been a delightful stress free experience.
Insurer: Pets Best
By: Marsha Brannon
We love it! Although pet insurance has become…
Although pet insurance has become costly. I actually pay more for my pets insurance than I do for myself. We have now been with Embrace for over five years and we've had great service. It's very easy to file claims and also it's easier that they can just direct deposit your refund back into your account.
Insurer: Embrace
By: Sabrina Stewart