224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Slow claim processing
I read good reviews about Fetch and that’s why I chose to cover my cat with this insurance. It was a fair price and good benefits but I’m getting frustrated. It’s been 19 days since I’ve entered a claim and still seems like there is no progress after I submitted documents that were needed. It just says “in progress” and it’s quite frustrating not having any updates.
Insurer: Fetch
By: Nucee Thao
Petsbest: As its name suggests
I am very pleased that I chose this insurance for my pet. I saw many options but this one has exceeded my expectations. I would recommend to anyone.
Insurer: Pets Best
By: Yazmin Del Rio
Long wait times, high price increases
The amount of time it takes to process a claim is so random. It can take anywhere from a week to several months and they aren't very transparent about WHY it takes so long. They send an auto email saying there is nothing that needs to be done then eventually either pay it or deny it without giving you a chance to get them more documentation or whatever it is they need. So if they deny it you have to start the whole process over (including the long wait) when you could have just helped to begin with if they had provided any real info. Also, yearly rate increases are very high. Other than that, I am glad I have it...I probably would have chosen a different company if I could do it again.
Insurer: Pets Best
By: Stephanie Miller
Waste of money
The accident plan was a waste of our money.
Insurer: ASPCA
By: Candice P.
Easy, Straightforward and no Hassles
Easy, straightforward and no hassles as usual.
Insurer: Fetch
By: Clay L
Fantastic!
Customer service is absolutely fantastic and helpful. I like the choices for benefits for my pets as well.
Insurer: Figo
By: David
This insurance is a terrible deal
This insurance is a terrible deal. Doesn’t reimburse 90% after meeting my deductible as advertised. Will be posting my experience on social media.
Insurer: Spot
By: Ramses Silva
Pets best has covered a lot of expenses…
Pets best has covered a lot of expenses almost in full in a reasonably timely manner.
Insurer: Pets Best
By: Rachael
Incredible Care and Great Coverage
Incredible Care and Great Coverage sum up how this company handles things. We were with them for several years and only stopped after our little guy lost his battle with Congestive Heart Failure. During the whole process (which spanned a couple of years), Embrace Pet Insurance responded quickly to our monthly claims. The claims were processed and reimbursement in our account in about a week-ish. It made things easier to not ever have to think about "money" when it came to our pet's care. What he needed, he got. Thank you for all you do. It will be a little while before we are ready for another dog. But, when we are, we will end up getting him or her covered through Embrace Pet Insurance!
Insurer: Embrace
By: TeamPlusOne West Hartford
So far
So far, I am very impressed with Embrace. Easy to upload summaries and to submit a claim. Will be getting a couple more dogs soon and plan on using Embrace with them as well.
Insurer: Embrace
By: Rick Myers