224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good price for value
Great price for the value. Haven't needed to make a claim yet as my puppy is still very young. But so far, so good.
Insurer: Prudent Pet
By: Erin Petree
Fast processing of invoices
Fast processing of invoices. Reimbursements within days!
Insurer: ASPCA
By: cara
Met Life has been Amazing- Totally recommend them
I have had Met life for both my sibling dogs for 8 years and have had 0 trouble with getting my claims paid. Total transparency. When I have called with questions they have been super friendly and always explained things in a manner I totally understood and was ok with as per my policy that I picked. My premiums did go up and down per my use of them as insurance does remember. But I highly recommend this insurance company and will get them again when we get other dogs in the future.
Insurer: MetLife
By: Tracey
I love many pets, but am concerned about yearly increases
I would have given a 5 easy stars but I’m am concerned about prices going up yet again. While $5 a year may not seem like much, it adds up especially since I just added a puppy.
Insurer: ManyPets
By: Susan Lohnes
Easy-to-use
Embrace Insurance is easy and friendly to use. Simply have the vet fill out the forms, attach itemized receipt and Vet Dr notes of visit, return to Embrace for refund after deductible. It's that easy!
Insurer: Embrace
By: Donna Devine
Claims are SLOW
MetLife will take up to a MONTH to process claims. And you can call in and try to get them to move faster; they will not. The service is not great. My advice is to go elsewhere.
Insurer: MetLife
By: LISA
Can't seem to expect much followup or professionalism
I purchased this plan through my employee benefits package at work. My cat had blood in her stool so we took her to the vet to be tested for Giardia and other parasites. After taking her to the vet, a claim was promptly submitted. The insurance was highly unresponsive. After what seemed a long time, I received an email from pets best stating that my claim process was delayed but with no specifics. They said nothing was needed on my part or they would reach out. Rather than finish the process, I received another email stating there was a delay and still nothing needed. A few days ago, I received an email stating the claim was denied because they didn't get info from my vet. So some guy in an office emailed and called a few times before throwing their hands up and giving up. That is unprofessional, and I will be looking into choosing another provider.
Insurer: Pets Best
By: Jared
Excellent
We have had no issues with our service so far. Claims portal takes a bit of getting used to but it is overall a very simple process.
Insurer: Pets Plus Us
By: Brittany
Great service and excellent insurance…
Great service and excellent insurance coverage/ affordable! Thank you ☺️
Insurer: Embrace
By: Nafisa Jaghuri
Horrible
Horrible. Never got claims paid would not recommend
Insurer: Embrace
By: Christy