154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 15, 2024

Very glad we went with FIGO !!

The customer service has been amazing!! This is the first time we have had pet insurance , it has been a great experience and I wont go without it again!

Insurer: Figo

By: Customer

Verified October 15, 2024

So glad I got this pet insurance

So glad I got this pet insurance. It made it easier to make medical decisions for my pet without having to panic about cost. Submitting claims was easy and stress free, the approval process was quick and transparent, and the customer service agents were always helpful. I recommend this pet insurance and I will remain a life long customer.

Insurer: Embrace

By: Mel

Verified October 15, 2024

Easy & grateful experience

The claims process was pretty quick and I was able to get all of the money I expected to get back. Was definitely a simple process and I’m grateful!

Insurer: Embrace

By: Kaitlyn Burback

October 15, 2024

canceled the policy SCAM

I have requested to cancel the policy as this is beyond frustrating and never have I experienced this with MetLife and my family has been with MetLife for over 20 years. I joint MetLife because of a great services is it provided to my mom as well as me as her dependent. I recently have received does not reflect MetLife to be. A claim was passed around for 4 months , multiple times it has been rejected due to not having documentation of the dog for eight weeks. I provided documentation from the moment I got the dog at 8 weeks until now. The claim was in reference to his allergic reaction and MetLife kept asking me about stitches as I have told them multiple times I received the dog in that condition and I have no documentation from anyone prior prior to the date, listed for services at my local pet hospital. When I received the dog, he was approximately eight weeks old was what I was told. I noticed kept digging at his ear so I took him to the vet, whom found one small stitch in the bottom of his ear and that’s what he removed. There was not like there was a Large amount of stitches that was removed. It was one tiny stitch that was stuck in hiding in the bottom of his ear that I didn’t even know was there. Like I mentioned 1000 times now , he was that condition when I received him as a gift, the dog was saved by Neighbor as he said, his neighbor was going to take the dogs to the pound the neighbor then gifted the dog to me! Again as Ive said after I got the dog, I took him to the vet. I even provided the SOAP and records from the time I got him. So now I am being told that my claim and no claims moving to are being covered because I don’t have that documentation from birth to 8 weeks for a gifted dog that was rescued from going to the pound. I am truly disappointed in these services

Insurer: MetLife

By: Markiara Staten

Verified October 15, 2024

All responsible pet owners should use Embrace

On my birthday, I came home to my Pomeranian covered in water and shivering in fear, as opposed to waiting for me at the door. He couldnt walk and even yelped as I tried to carry him. I knew something was wrong and immediately rushed him to a 24/7 vet. There I found out, he must have gotten zoomies and slipped on the tile causing a chipped bone. Had i waited to take him to the vet I would have seen he’d be able to walk normally the next day, however, should not be allowed to exercise as it could make the injury worse. Having gone to the vet, I was able to get much needed medicine/xrays and guidance to have the peace of mind knowing I can take my pets to a vet without having to weigh cost as a concern. Thank you Embrace! Kai should be all better in 6 weeks!

Insurer: Embrace

By: Alicia Ornelas

Verified October 15, 2024

Thank you for a quick turn around

Thank you for a quick turn around. We are appreciative of our Fetch Pet Insurance !

Insurer: Fetch

By: Kathy

Verified October 15, 2024

Thank you for a quick turn around

Thank you for a quick turn around. We are appreciative of our Fetch Pet Insurance !

Insurer: Fetch

By: Kathy

Verified October 15, 2024

Thank you for a quick turn around

Thank you for a quick turn around. We are appreciative of our Fetch Pet Insurance !

Insurer: Fetch

By: Kathy

Verified October 15, 2024

Thank you for a quick turn around

Thank you for a quick turn around. We are appreciative of our Fetch Pet Insurance !

Insurer: Fetch

By: Kathy

Verified October 15, 2024

Thank you for a quick turn around

Thank you for a quick turn around. We are appreciative of our Fetch Pet Insurance !

Insurer: Fetch

By: Kathy

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