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Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims were processed in a timely…
Claims were processed in a timely manner.
Insurer: Fetch
By: Lavan Green
Reimbursement Slow
While the 80% reimbursement is nice, getting the reimbursement is a struggle. Four years ago, embrace reimbursement was fast like my FSA(maybe two days max). having that money back eliminates financial stress. But now it’s more like almost three weeks and generic responses when you call them to see if they have reviewed the claim. At one point in time, they would email you to let you know the claim is in review. They don’t do that anymore and it’s quite frustrating.
Insurer: Embrace
By: Natasha Frye
Thank you Amanda!
Amanda was so helpful in trying to figure out what my policy documents stated for a recent claim. There was a typo on my explanation of benefits that confused me and she helped me figure out the typo and she even let me know (ahead of schedule) that another one of my claims was partially approved. I hadn’t heard from Fetch about that claim just yet and I appreciate that she was able to let me know a tiny bit early so I could make more sense of the result of the claim. Thank you!
Insurer: Fetch
By: Claire
Easy and Smooth
I've been a Spot Pet Insurance customer for a while now. Recently, I had to file a claim for the first time and was pleasantly surprised by how easy the process was. Spot made everything smooth, and I’m really grateful for their help. Mr. Kitty and I appreciate it!
Insurer: Spot
By: Papi
Didn’t resolve my login issue.
Didn’t resolve my login issue.
Insurer: Fetch
By: Bella
I’ve used Embrace for many years
I’ve used Embrace for many years. They play a huge role in taking care of all of our pets. They have saved us so much money. I don’t have to worry about how I’m going to afford my vet bills, even if something serious comes up. Embrace employees are kind, helpful, and knowledgeable. I appreciate that they even send us a card when we’ve lost a pet. Thanks Embrace!!
Insurer: Embrace
By: MV
I am very happy with my coverage and…
I am very happy with my coverage and service provided.
Insurer: Embrace
By: Kirby Dotson
Laura was so kind and had patience will…
Laura was so kind and had patience will me. Being older I'm not technically savvy. Thank you Laura. For walking me through each step.
Insurer: Fetch
By: Andrea
Absolutely DO NOT use this insurance
Absolutely DO NOT use this insurance. They are dishonest and just want your money. It’s actually deplorable.
Insurer: Embrace
By: Marissa Freed